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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,654 Reviews
Call Service Center (414) 281-5000

2,654 Reviews of Lake Chevrolet - Service Center

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August 14, 2024

Service dept. is by far the BEST we have ever worked with! We highly recommend! More

by djmarquis68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Hug
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Aug 14, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience with our service department at Lake Chevrolet. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

August 13, 2024

tried selling me tires and front end alignment even though I don't need it until later in the year. More

by chrislindawall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Colin
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Aug 14, 2024 -

Lake Chevrolet responded

Thank you for your feedback and your great rating. We understand your concern regarding the suggestion for tires and a front end alignment. At Lake Chevrolet, we aim to ensure our customers are fully informed about their vehicle's needs. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

August 13, 2024

Jonathan made my repairs easy and kept me informed of staples everything.I will definitely be back! More

by cortina942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Colin
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our team made your repairs easy and kept you informed throughout the process. We appreciate your trust in Lake Chevrolet and look forward to welcoming you back for your future needs! Sincerely, The Team at Lake Chevrolet

August 13, 2024

everyone is very welcoming and very helpful, they always are very fast and helping people More

by ABBYTODRYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Lake Chevrolet responded

Thanks Abby!

August 12, 2024

Was not happy about the way I was treated and blamed for my truck breaking and not taking responsibility of services done. More

by peterthaskater
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. I'm sorry to hear about your experience and your dissatisfaction with the service. Our goal is always to provide exceptional service and ensure our customers feel valued and heard. We want to learn more about what happened so we can address any issues and ensure it doesn't happen again. Please reach out to the service manager Nick Harmon at 414-281-5000. Thank you for bringing this to our attention. We appreciate your business and hope to have the opportunity to serve you better in the future.

August 12, 2024

Reset software on Chevrolet Trax was told that process would take about an hour I think within the hour process was complete More

by Tlarson8371
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us! We appreciate your feedback regarding the reset software process for your Chevrolet Trax. It's great to hear that it was completed within the expected timeframe. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Lake Chevrolet. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Customer service was great! Very polite rep that took care of me. Very awesome person! More

by vrudy035
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Lake Chevrolet. Our staff takes pride in providing excellent customer service, and it’s wonderful to know it made a positive impression on you. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

August 12, 2024

I was very satisfied with the repair done to my vehicle. It was well done. More

by jsaavedra74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you were very satisfied with the repair done to your vehicle at Lake Chevrolet. Our team strives to provide the best service possible, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

August 12, 2024

Always pleasant. ..regardless of service advisor... time of day or reason for visit....will highly recommend More

by annemichalowski17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you consistently have a pleasant experience at Lake Chevrolet, no matter the circumstances. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Sincerely, The Team at Lake Chevrolet

August 12, 2024

Had a timed appointment for an oil change. The vehicle sat in the service garage for 45 minutes until they got to it. It took 40 minutes to perform an oil change. They rotated the tires which More

by georgelabros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
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