Lake City Toyota

Calab Wynn went above and beyond on working with us to buy the perfect truck. I received an alert about a truck that was listed in the middle of the night. I emailed my interest and Calob called me befo buy the perfect truck. I received an alert about a truck that was listed in the middle of the night. I emailed my interest and Calob called me before 930 on a Saturday. He agreed to facetime us immediately. We were able to agree before lunch on purchasing it. He had to jump through a lot of hoops due to us being located 4 hrs away. We also had to deal with different states compliance issues. He even agreed to meet us in Tallahassee to trade out our truck for the new one. He made it very easy despite so may logistics we had to overcome. I would buy from him again despite him being located so far away. More

I enjoyed purchasing the new car. My sales man was excellent and did a wonderful job instructing me and getting the car setup. My sales man was excellent and did a wonderful job instructing me and getting the car setup. More

Edited 8/24/2023 ***Bought the car 6/01/2023 was contacted by my credit union 7/18/2023 because my title/proof of ownership had not been sent to them and my loan paperwork was at risk of an apr incr contacted by my credit union 7/18/2023 because my title/proof of ownership had not been sent to them and my loan paperwork was at risk of an apr increase. Called navy federal credit union and they told me that the tag and title should have been completed by the dealership and they needed to send the proof of ownership. Contacted Heather on 7/18 and she did not respond, texted her again on 8/7/2023 and she did respond and say she would get back to me. That did not happen. Called the dealership and turns out they were bought by another dealership and my paperwork belonged to them. Called the new dealership and finally got some help. Turns out their finance department misfiled my loan as cash because it was from my own bank and not financed through them and the title paperwork with the Florida dmv was incorrect. All in all, a hassle. Also was offered a gas card because my vehicle was delivered to me with half a tank of gas but that did not happen either. Thanks to the nice guy in finance who helped point me in the right direction today. Heather was awesome! She went above and beyond to get me into the vehicle I wanted as quickly as I needed it. I would do business with her again. Caleb was also very helpful and everyone I interacted with from the rountree Toyota team had delightful customer service. More

Michael and your dealership continued to locate a vehicle that met our needs within our budget that met our needs within our budget More

They really made our buying experience uncomplicated, easy and enjoyable and I would highly recommend them to anyone. easy and enjoyable and I would highly recommend them to anyone. More