Lake Country Toyota

Rande was not selling us a car, he truly was involved with ensuring our complete happiness with the purchase of our new car. with ensuring our complete happiness with the purchase of our new car. More

I had a leaking tire and they got me in right away that day. After examining the tire, nothing was seen and they did not charge me. Very pleased. day. After examining the tire, nothing was seen and they did not charge me. Very pleased. More

Everyone from the sales person to the sales manager were very friendly and professional. Used vehicle had issues unknown to myself and dealer until after the vehicle was purchased and driven about 50 mile very friendly and professional. Used vehicle had issues unknown to myself and dealer until after the vehicle was purchased and driven about 50 miles. They willingly took the vehicle back and made it right. Great customer service and great people to work with. Best experience I have ever had at this dealership! More

Alex was very helpful and listened to my concerns. I have an appointment next week. I have an appointment next week. More

Courteous and willing to work with the customer. Answered all my questions and vehicle returned in good condition Answered all my questions and vehicle returned in good condition More

The staff at Lake Country Toyota is always so friendly and does their best to provide timely and excellent service. The service manager, Tyler, is one of the reasons we continue to do business with Lake and does their best to provide timely and excellent service. The service manager, Tyler, is one of the reasons we continue to do business with Lake Country Toyota. He is awesome!! More

The sales person was one of the best I delt with this week. She was knowledgeable, kind, and not pushy at all. Where they fell short was not mentioning anything about the engine break in period and the week. She was knowledgeable, kind, and not pushy at all. Where they fell short was not mentioning anything about the engine break in period and the fact the the vehicle tracks and logs everything you do then sends it off to a giant data farm. The data farm thing should be illegal and I wouldn't have bought the vehicle if I knew. I would have planned to take 3 days getting home if I knew about the breakin period. More

We had a great experience buying from Lake Country Toyota. Other dealerships told us we couldn't get a Sienna Platinum until December or January. We put a down payment in July & got delivery the end o Toyota. Other dealerships told us we couldn't get a Sienna Platinum until December or January. We put a down payment in July & got delivery the end of August. Shayla in sales updated up as the build progressed. More

After dropping our vehicle off to be serviced and telling them what the problem was and the noises it was making, the problem did not get fixed. Immediately after picking it up and getting in the car to driv them what the problem was and the noises it was making, the problem did not get fixed. Immediately after picking it up and getting in the car to drive it home, it still made the same noise underneath. We turned around and went back in, they gave us a rental car right away to use. The next day when we picked it back up, they said it was a rock in the breaks. We took the vehicle home and the noise was still there. We called Lakes Country and asked to speak to the service manager, he was not in at the time so we were told the manager would call us back the next day. We never received a phone call back from anyone. They were fully aware we had a 2 week road trip coming up with this vehicle. Due to the issues not being addressed, we are now stranded in Colorado while we wait for our vehicle to get fixed in a shop here. Very unimpressed. More

Very thorough, thoughtful, customer service focused. Communicated clearly about expectations. Very friendly & timely getting the job done. Communicated clearly about expectations. Very friendly & timely getting the job done. More