Lake Elsinore Chrysler Dodge Jeep Ram

liars , dishonest and Cheaters *** BUYER ATTENTION *** Please Read before you decide making a purchase from here ! Lets start , What should I say ? Liars , Tricky , Dishonest , C *** BUYER ATTENTION *** Please Read before you decide making a purchase from here ! Lets start , What should I say ? Liars , Tricky , Dishonest , Cheaters ! yep they are all those , they would lie to you in your face . 2/16 I saw a 2017 Charger Daytona on their used inventory for sale , I found the car at Cargurus and it was up for sale for 5 or 6 days so next day 2/17 I left San Diego to go buy the car , I had gotten a deal on different one in different dealership but the price on this one $25234 was very good so 2/17 at 9:05 AM I was at their door just 5 minutes after their opening , I met Jaime i told him I am here to see a used charger and without me completing anything he immediately said I know what you're talking about its the grey Daytona , he went inside to grab keys , he scanned my DL and input my info and showed me the car, he mentioned that the car is still under inspection to finish maintenance and it would be ready by max. next wed. , I took the car for a test drive , I loved the car and I was ready to purchase , I told him I'll pay in cash but he kept insisting on making credit check for me which was strange so I googled it and showed him a Law states that if you don't finance with the dealership then don't ever let them run your credit , then he showed me the add ons like nitro filled tires and other stuff which I rejected because it was too much for things I dont need ! and after 1 hour 45 minutes of negotiation he went inside to finalized the deal and when he came back he said sorry I cant sell the car !! I asked for manager and after 15 long minutes the manager did show up and he told me that " the guy who owned this car purchased a hellcat and the finance deal felt down and he is taking his car back " i found it impossible to be true since the car was up for sale for 7 days so how the xxxx someone would sell a car if the deal wasn't done ?!! I told him this shady and I told him if you are doing this because you don;t want to sell the car at $25234 please let me know he apologized and insisted that this is not the case and the guy who traded it in will come back to pick it up , I then left but i knew he was lying so I kept the car in my cargurus Favorite even after they removed it , guess what ! the car was posted again for sale for $38,988 !!!!!!!!!!! yes they lied ! they didn't want to sell the car for that price so they wasted two hours of my time and made false comments and re post the car after 10 days for $13,754 more !!! how would some one trust such shady dealership ! to the manager who spoke to me I don't recall your name but shame on you man , So far you are the worst crook I had ever seen in my life ! Dont trust this dealership and dont ever let them run your credit if you are not financing through them , they will make tons of lies and excuses but its all false , unless you finance through them they have no right to even ask for your social security number .. More

Not the best choice Not real happy with having to play the game of buying a vehicle. Why can't you go to a dealership a be treated with respect? Not real happy with having to play the game of buying a vehicle. Why can't you go to a dealership a be treated with respect? More

They will not honor the advertised price. I called because their advertised price on a ram was lower than anywhere else and I wanted a guarantee that I could but it at that price before makin I called because their advertised price on a ram was lower than anywhere else and I wanted a guarantee that I could but it at that price before making the long drove it their. Guadalupe guaranteed it. But when I got there, they refused to seek the 2017 ram at the promised price. These people are unethical. More

Poor Customer Service I had to call the dealership for 3 day to make an appointment. Either the phone rings off the hook or the mailbox for service is full. I actually had I had to call the dealership for 3 day to make an appointment. Either the phone rings off the hook or the mailbox for service is full. I actually had to drive down there to make an appointment. When I mentioned to them about having a hard time trying to make and appointment. The guy that helped me just shrugged his shoulders and gave me the impression that, is normal there and he didn't seemed concern. But on the brighter side, The reception name Lupe is pleasant and grateful for you call. Now trying to find out if my jeep is finished is another story. They said they would call me when my car was done, I'm trying to make arrangement to get a ride to pick up my car. Once again the phone rings off the hook with no answer... Very frustrating!!!! My opinion is make the extra drive to Temecula or to Norco to get your car worked on. They have lost my business More

STAY AWAY FROM THIS PLACE I was tricked in buying a car with lies this dealer ship did not keep there promise I have a due bill that was not complemented I was tricked in buying a car with lies this dealer ship did not keep there promise I have a due bill that was not complemented More

Amazing service My car was totalled. I am so excited and Happy with my new 300. Shannon Ray you are amazing and realky cared what I needed and wanted you listened and My car was totalled. I am so excited and Happy with my new 300. Shannon Ray you are amazing and realky cared what I needed and wanted you listened and understood and helped. You just can't find service like that anymore! Thank you so much from the bottom of my heart! More

Total lack of competence and service Disappointed in service after runaround and failed promises and add complete incompetence and thats how they deal with you and try to reach someone on Disappointed in service after runaround and failed promises and add complete incompetence and thats how they deal with you and try to reach someone on the phone 4 days calling 10 to 20 times each day. Well i think I will go somewhere else to buy my next car More

Absolutely incompetent internet sales team Absolutely the most incompetent internet sales team I've ever encountered. I begged to buy a vehicle, agreed to a price and simply could not get them Absolutely the most incompetent internet sales team I've ever encountered. I begged to buy a vehicle, agreed to a price and simply could not get them to return a call or text. I had to withdraw the offer and found one just like it for same price down the street. These people have terrible reviews and I'm on that bandwagon. More

DO NOT Enter I would give NEGATIVE -5 stars and a CAUTION -BEWARE -DO NOT ENTER - worst most stressful experience still trying to get my $1300 deposit refund I would give NEGATIVE -5 stars and a CAUTION -BEWARE -DO NOT ENTER - worst most stressful experience still trying to get my $1300 deposit refund I was told I would recieve in two days when I returned the car . It has now been 20 days of texting and begging them for my money . Had a phone conversation with Alley who stated she was waiting on an email from my cosigner which was not a true statement and very rudely hung up on me. I never received the phone call from the manager when Roxy from online sales said ' let me cut you off because I don't Handel those issues. After asking Kayle or Kayla from financing to let me talk to management she transferred me to JP Who said he was the owners son only to have him laugh and giggle when I broke down crying and expressed what I thought of them. I could go on and on about everything they've done to me and yet the main thing is I have not received my money. More