Lake Elsinore Ford

I have been trying for 2 days to schedule an appointment for my vehicle left 2 messages and no return calls. This has been a problem I’ve had every 6 months I try to get service appointments. On the interne for my vehicle left 2 messages and no return calls. This has been a problem I’ve had every 6 months I try to get service appointments. On the internet it won’t let me schedule an appointment due to mileage not enough for oil change but 6 months are past. I’ll just go to Temecula for service from now on. Looking to buy a mustang soon but won’t be at Elsinore. See ya More

My buying experience was great i worked with Ryan also had a great experience the finance department had a great experience the finance department More

Stay far away from this dealership. I have had nothing but bad experiences at this dealership, seeing as it is the closest ford dealer to my home and I have been a loyal ford customer I I have had nothing but bad experiences at this dealership, seeing as it is the closest ford dealer to my home and I have been a loyal ford customer I bring it here for service. My F450 Platinum pickup truck has left me stranded in 110 degree weather in the AZ heat had to get towed back. I've had truck in for a number of transmission and electrical issues. The front tires have cupped to the point that the dealer had to replace them now at 18k miles the tires have cupped again and now they are telling me go to another dealership. I get a phone call that the rear brakes are warped and brake pads are bad... they want $1200 because it's not covered under warranty. Rear brake pads and rotors are supposed to last 80-100k miles. Service director hung up the phone on me and they simply don't care nor want to fix the issues. John the service director told me to take it to another dealership, then when I asked for all my service records to forward to my attorney in his word "I do this all day I can send them to you, but I'll wait for your attorney to request them" I answered with xxx!!! He then hung up the phone! Filing complaints with ford, and will be writing into the owner and GM over this! More

My buying experience has been great. They brought my Ranger in from another dealership and it is perfect. They made me happy! Sales, finance, and delivery were efficient and quick. They brought my Ranger in from another dealership and it is perfect. They made me happy! Sales, finance, and delivery were efficient and quick. More

The people at Lake Elsinore Ford were courteous and really try to work with you. I drove away a used car for an excellent deal. I walked out of another local dealership after 5 min because they were so really try to work with you. I drove away a used car for an excellent deal. I walked out of another local dealership after 5 min because they were so rude to me. More

I was received in your service center and had the best experience. I was greeted and given assistance immediately by Ryan, Ryan then proceeded to introduce me to Harold. I really felt I had a team of prof experience. I was greeted and given assistance immediately by Ryan, Ryan then proceeded to introduce me to Harold. I really felt I had a team of professionals assisting me at all times . I believe I received the best service thank you to all that helped. Especially to Dean and his staff More

Everyone was friendly during the sale, but getting someone to help with finishing the install of my included accessories was like finding Jimmy Hoffa. Also I was told that the Kara alarm system was al someone to help with finishing the install of my included accessories was like finding Jimmy Hoffa. Also I was told that the Kara alarm system was already installed in the vehicle, and they couldn’t take it out, so I went along and paid the extra $1295. When I had to go back to the dealership to have it activated, I learned that it was not for activation, but for installation. It was an outright lie that it was already in the vehicle. It is and option, and you don’t have to buy it if you don’t want it. More

The dealership texted me about a maverick and we went down to the dealership to take a test drive. We loved it and we bought it. The salesmen and dealership were very gracious and worked with us all the down to the dealership to take a test drive. We loved it and we bought it. The salesmen and dealership were very gracious and worked with us all the way. Other than the time it takes in any dealership it was a good experience. More

Ron went above and beyond making sure my new purchase was perfectly suited for me and my kids. The entire staff involved was kind, extremely thorough in explaining to me my benefits, warranty payments etc. I perfectly suited for me and my kids. The entire staff involved was kind, extremely thorough in explaining to me my benefits, warranty payments etc. I have never had such a great experience! I wish i could by every car from Lake Elsinore Ford! More

I had the greatest experience with Lake Elsinore Ford. Everyone was very helpful. And we were able to make a great deal. Very happy to have stopped by. Everyone was very helpful. And we were able to make a great deal. Very happy to have stopped by. More