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Lake Ford

Milwaukee, WI

4.5
4,245 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,245 reviews

April 01, 2021

I had an excellent experience. They went above and beyond to make sure my car was taken care of. They also went above and beyond to keep me informed. I would highly recommend. More

by jcarbon1584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Vorass, Brad Ory
March 31, 2021

Lake Ford is my go to dealership, from service to sales. Always a good experience. The staff is friendly and knowledgeable. I would highly recommend. More

by maromlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
March 31, 2021

I had a great experience at Lake Ford! There were plenty of options which made the process fun and enjoyable. Santiago Anaya is very knowledgeable and good at what he does. I will definitely be referring More

by Jessihince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Anaya
March 31, 2021

Caleb was very professional and even though I bugged him a little bit. Caleb took the time to show me one of the main issues. More

by Andrew Shue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
March 31, 2021

Service Staff was very helpful. I was working through an issue related to a car theft. I needed two new keys made. I could Not get the car there until the afternoon, and they accommodated me. Great team! More

by Daren Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
March 30, 2021

Our salesman Zach and the financer Ryan were very respectful, pleasant, helpful and knowledgeable. They were very thorough going through everything with us. Thank you More

by irish.6236
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lisiecki
Mar 31, 2021 -

Lake Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

March 29, 2021

Our sales rep, Nick went above and beyond to make our experience great and memorable. Thank you for your friendly service. The dealership is also so clean and inviting. More

by Gaug0012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sigel
Mar 30, 2021 -

Lake Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2021

My whole experience was great from start to finish. My guy Aj was totally personable and helpful every step of the way, even going to bat for me when there was an issue (which was ultimately my fault). Al More

by VSchw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chandler
March 29, 2021

After a slight glitch, all work was performed to my 100% complete satisfaction in a professional and timely manner. The corrective action taken just showed me how much character Lake Ford staff actually has More

by FISHSTORY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
Mar 30, 2021 -

Lake Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Ford, Inc.. We hope to be of service to you again! Take care!

March 27, 2021

The entire process from looking for a vehicle to test driving various Escapes to the delivery of our Escape was a pleasure. Everyone was great to work with. I will recommend Lake Ford to anyone looking a More

by milwmile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Garcia, J.J. Pucel
Mar 29, 2021 -

Lake Ford responded

Hi, thanks for the great star-rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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