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Lake Ford
Milwaukee, WI
4,278 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,278 reviews
May 07, 2020
I had a good experience followed by Great service with clear and knowledgeable answers from the Ford employee. Communication skills are important and I received them well. clear and knowledgeable answers from the Ford employee. Communication skills are important and I received them well. More
by precisaavedra
Verified CustomerEmployees Worked With
Craig Prochaska
May 06, 2020
Service Advisor was professional and didn't try to up sell me or rip me off with not needed service. Appointment was scheduled for 7:15 AM but once I got there at 7:10 AM the service advisor told me the sell me or rip me off with not needed service. Appointment was scheduled for 7:15 AM but once I got there at 7:10 AM the service advisor told me the technicians didn’t start work until 8 AM. Soul, it was a time I had to wait until service on my vehicle actually got started but it wasn’t a big deal Appointment was scheduled for 7:15 AM but once I got there at 7:10 AM the service advisor told me the technicians didn’t start work until 8 AM. So, it was a time I had to wait until service on my vehicle actually got started but it wasn’t a big deal. Didn’t purchase my vehicle here but I’ve been been coming here for service ever since purchasing my vehicle because I didn’t trust the dealership that I bought the vehicle from to do service. Will consider purchasing my next vehicle here. More
by Mark H.
Employees Worked With
Caleb Repinski
May 06, 2020
The service department and customer rep were outstanding to deal with repairing my f150. Ive been to this fealer many times, sales, body shop and service...always a pleasure. to deal with repairing my f150. Ive been to this fealer many times, sales, body shop and service...always a pleasure. More
by carlso5851
Employees Worked With
Caleb Repinski
May 05, 2020
I dropped the truck off for oil change, tire rotation and to top off the coolant. Caleb called when it was done. All 3 items were done, truck was washed and windshield wash was even topped off. Great job and to top off the coolant. Caleb called when it was done. All 3 items were done, truck was washed and windshield wash was even topped off. Great job and in the time promised. More
by JMHYING
Employees Worked With
Caleb Repinski
May 04, 2020
Staff is very competent and friendly. They give an accurate cost estimate and time to complete estimate. The service area and waiting area are always immaculate, have good coffee. accurate cost estimate and time to complete estimate. The service area and waiting area are always immaculate, have good coffee. More
by purtelldennis
Employees Worked With
Craig Prochaska
May 04, 2020
I bring my truck into lake ford every time I need something done. All my service has been done through their service department. I’ve dealt with Craig Prochaska almost if not every time. He has alway something done. All my service has been done through their service department. I’ve dealt with Craig Prochaska almost if not every time. He has always been welcoming and friendly. Very efficient and informative. I will continue to do the same and come back to Lake Ford for my service needs. Thanks More
by Mrbrewcity
Employees Worked With
Craig Prochaska
May 04, 2020
I was traveling through town and needed to get an electrical problem corrected. Caleb did an awesome job! He got me out quickly and under budget. electrical problem corrected. Caleb did an awesome job! He got me out quickly and under budget. More
by Todd Roberts
Employees Worked With
Caleb Repinski
May 03, 2020
I like The.service I receive on my last visit for my oil to be changed it was done in a timely fashion checking my car for any other problems or repairs. Thanks for your service to be changed it was done in a timely fashion checking my car for any other problems or repairs. Thanks for your service More
by fredgovainfg.74
Employees Worked With
Caleb Repinski
May 01, 2020
LAKE Ford has an awesome staff from sales to finance, service, and the body shop. My daughter just leased her 3rd car from there and I leased my 4th. Recently there was a recall on my new Explorer and service, and the body shop. My daughter just leased her 3rd car from there and I leased my 4th. Recently there was a recall on my new Explorer and Craig from service contacted me and got me right in. Everyone there has always been professional, helpful, efficient, and service with a smile! More
by nelsfam
May 01, 2020
They were very accommodating... Had a small problem with a check engine light, they fixed for free and a free loner. Over all it was a great experience. a check engine light, they fixed for free and a free loner. Over all it was a great experience. More
by mmartz456
