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Lake Ford

Milwaukee, WI

4.5
4,273 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,273 reviews

February 10, 2020

I had a scheduled visit for service on my escape. The service was done as planned and quicker then expected. I was very satisfied with the work. More

by eobrien187
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
February 10, 2020

Great Dealership for Service A great dealership to buy a car from and get exceptional service afterwards. They offer fast service and a very nice waiting area with refreshments an More

by Keyman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service tech was Juan Martinez, Craig Prochaska
February 09, 2020

Great overall experience. John and Tony were great to work with. They turned the potentially stressful car buying experience into one of excitement! My wife loves her new car More

by Rick.engelfried
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Studt, Anthony Sciarra
February 09, 2020

Good place for service I have been taking both of my Fords to this dealer since 2014. The service staff is always professional and I trust that the service is done properly More

by tmtripoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Caleb Repinski
February 07, 2020

Great experience John Steele is the best. No pressure sales. He knows his stuff. Ryan was very nice and helpful in financing getting us a good rate. More

by smarcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Lake Ford responded

Smarcus, thank you very much for taking the time to share your thoughts regarding your experience, and working with John! We are so happy he, and Ryan were able to help you out.

February 07, 2020

Look in the lot for your car? I drove my suv into the building for service but when they were done with the service, I had to go out the door to the lot and find my car. This happ More

by CALLISON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy Johnson
Mar 02, 2020 -

Lake Ford responded

I'm very sorry to hear about your Service Visit not going great, we do try to park vehicles as close as possible for all customer's to find easily. We can always pull it back inside for you. Please contact me if you have any questions and also we can note in your account to pull the vehicle in for you. I hope you have a great weekend. Thanks, Jessie M Schumacher Lake Ford Service Manager 414-817-3125 jschumacher@lakeautogroup.com

February 07, 2020

From the time you drive in, till the time you leave, it’s just a great and relaxing experience! Exceptional service from Caleb Repinski! Just Outstanding!!! More

by B
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
February 07, 2020

Everyone was very nice and attentive. Best experience that I ever had at a dealership. AJ was fantastic along with Drake. AJ went over the vehicle so we understand functions More

by ktomasini
Recommend Dealer
Yes
Employees Worked With
Receptionist at the desk, AJ Chandler, Drake Bowers
February 07, 2020

Good overall I have purchased several vehicles from Braeger / Lake . Never any pressure from any sales staff. I have been using the service department for many ye More

by johnmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman, Keri Johnson
February 06, 2020

Chad is always in a good mood. He is very knowledgeable and helpful. Mike Pacioni Allied Universal Security Services. We have been coming here for last 6 years. More

by Mrpacioni
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman, Ebby Bobadilla
Feb 07, 2020 -

Lake Ford responded

Wow, 6 Years! That is so wonderful to hear! We are so happy that you feel comfortable with Chad and the team here at Lake Ford that you continue to come back. We appreciate your business and are excited for the next time you stop in!

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