Lake Ford

Average experience, recall repair/oil change Even though it's a bit further away, I chose Lake Ford due to recent service issues with my local dealership. The work needed was a recall repair/ins Even though it's a bit further away, I chose Lake Ford due to recent service issues with my local dealership. The work needed was a recall repair/inspection and a full service (The Works) oil change. Lake was able to get me in the day after I contacted them which was a plus. The 'comfort' of the dealership and waiting area is great...clean, comfortable and inviting. The dealership performed the work in a competent manner other than not washing my vehicle even though I'd requested it when I arrived and arranged for the service. After pointing out the error, the scheduler had the service tech wash my truck. Slight oversight but it is the details the differentiate one service provider from another. More

Thank you so much for your time.They did excellent job Thank you so much for your time. They did excellent job with my car on last Friday. If I need something else I’ll try to come again. Thank you so much for your time. They did excellent job with my car on last Friday. If I need something else I’ll try to come again. More

Great customer service. Was in and out in record time leaving with exactly what I wanted. Rudy was awesome and I will continue to come back anytime I need a car or service! leaving with exactly what I wanted. Rudy was awesome and I will continue to come back anytime I need a car or service! More

Rudy has been extremely helpful and knowledgeable which is why we keep coming back. He has helped us with two vehicles now and we will be coming back soon for the 3rd. is why we keep coming back. He has helped us with two vehicles now and we will be coming back soon for the 3rd. More

I am a repeat customer. I was given a great deal on my second purchase. I was very happy with my purchase and better service understanding my needs to my budget. second purchase. I was very happy with my purchase and better service understanding my needs to my budget. More

A friend of mine recommended Lake Ford. I found all of the staff to be very helpful and professional. Eric and Drake were great in processing my car deal. Thank you so much! the staff to be very helpful and professional. Eric and Drake were great in processing my car deal. Thank you so much! More

Called ahead, made appointment with ease. In for recalled part replacement. Was done within an hour. Everyone was extremely helpful and got me in/ out during work hours with ease. Great job to all! part replacement. Was done within an hour. Everyone was extremely helpful and got me in/ out during work hours with ease. Great job to all! More

oil change and rattle service was quick actually took me in early the technician actually had me take him for a ride to try and figure out where a rattling noise was coming service was quick actually took me in early the technician actually had me take him for a ride to try and figure out where a rattling noise was coming from and he fixed the problem the first time very satisfied not to mention they have a great waiting area with free phone charging stations and free coffee an water More

Great experience Had some issues to get fixed and Caleb was exceedingly helpful and attentive in getting everything resolved. All around good to work with and helped Had some issues to get fixed and Caleb was exceedingly helpful and attentive in getting everything resolved. All around good to work with and helped manage the process to get it fixed. More