Lake Ford

Pros & cons Minor issues that weren’t relayed at time of call. Didn’t know I could bring my car in earlier than 730am & didn’t know a shuttle left at 730am. I was Minor issues that weren’t relayed at time of call. Didn’t know I could bring my car in earlier than 730am & didn’t know a shuttle left at 730am. I was late for work due to this miscommunication. And the answers I received prior to booking my apt with Craig was vague & I definitely didn’t feel like a valued customer. Thankfully I worked with Caleb at the time I brought my car in. More

It was great!! Just purchased a 2015 ford focus a week ago from Josh Phillips. He is very honest and didn't pressure me into making a decision. Just purchased a 2015 ford focus a week ago from Josh Phillips. He is very honest and didn't pressure me into making a decision. More

Sales Experience Zach & Matthew were patient and beyond helpful with my first car purchase! They throughly explained everything & communicated well. I am pleased with Zach & Matthew were patient and beyond helpful with my first car purchase! They throughly explained everything & communicated well. I am pleased with my purchase, I would recommend this dealership! More

Excellent Great service...nice employees and great deals...just need to lower some prices of parts and labor.overall I like the place. Very friendly. Happy I pu Great service...nice employees and great deals...just need to lower some prices of parts and labor.overall I like the place. Very friendly. Happy I purchased my car here. More

Fix a broken seatbelt on a 4 week old vehicle I appreciated Jessica listening to the crital situation and helping to resolve it appropriately. Hoping the continued service experience will be as g I appreciated Jessica listening to the crital situation and helping to resolve it appropriately. Hoping the continued service experience will be as good. I left Subaru for that reason. More

Customer service The dealership have great staff that don’t get enough credit. Staff are over looked because they do not hold management titles. Staff should be apprec The dealership have great staff that don’t get enough credit. Staff are over looked because they do not hold management titles. Staff should be appreciated more and not so over worked. More

Fast- easy - no Saale- good salesman very kind The sales man was a very nice/smart guy named Jim that helped me get exactly what was right for me and my family. I’m a father of 3 and needed a relia The sales man was a very nice/smart guy named Jim that helped me get exactly what was right for me and my family. I’m a father of 3 and needed a reliable vehicle so I highly recommended coming here and ask for Jim More

Engine light. Engine light on new truck came on then went off. Had it looked at then was able to get oil change completed. Vehicle was ready when promised. Engine light on new truck came on then went off. Had it looked at then was able to get oil change completed. Vehicle was ready when promised. More

Great service Straight forward and had my service done in a timely manner. Had enough time to roam the lot and run a few errands and it was finished before I got ba Straight forward and had my service done in a timely manner. Had enough time to roam the lot and run a few errands and it was finished before I got back. More

Very Clean Waiting area was very clean and quiet. Service let me change the channel to the show I wanted to watch. Was in and out quickly. Waiting area was very clean and quiet. Service let me change the channel to the show I wanted to watch. Was in and out quickly. More