Lake Ford

Oil change Chad is a really good rep. In the voicemail he left me initially I was offered a comp oil change, I ended up paying for the service, but that's fine. Chad is a really good rep. In the voicemail he left me initially I was offered a comp oil change, I ended up paying for the service, but that's fine. My car is making a buzzing sound, the techs THINK it's the wheel bearing. I have to look into it more More

Quick oil change and rotation Great service my only issue is they never give my vehicle a wash which is advertised as included with any service my truck has been there 3 times this Great service my only issue is they never give my vehicle a wash which is advertised as included with any service my truck has been there 3 times this year and didn’t get one wash yet More

Unhappy Horrible customer service with particular Rep, no follow up, he was impatient and my vehicle had to be returned back to service due to malfunctioning Horrible customer service with particular Rep, no follow up, he was impatient and my vehicle had to be returned back to service due to malfunctioning More

Great customer service Nick went above and beyond to make sure I got the truck that I wanted. He was very fast at replying to any questions I had. I would recommend him and Nick went above and beyond to make sure I got the truck that I wanted. He was very fast at replying to any questions I had. I would recommend him and Brager to anyone in the market to get a F150. More

Service Excellence Chad took all the time to make sure that we were completely informed for all the service requirements for both of our vehicles. Well done! Chad took all the time to make sure that we were completely informed for all the service requirements for both of our vehicles. Well done! More

Great overall experience Eric did a great job reviewing and showing us the vehicle that we are interested in. I think Eric is a great choice for your company and I would highl Eric did a great job reviewing and showing us the vehicle that we are interested in. I think Eric is a great choice for your company and I would highly recommend him. He is a low-pressure type of salesman which personally that's what I desire you showed great interest and compassion for the Ford Company and I think he is a great team member to your establishment. I would definitely come back and use him in the future. More

oil change/multipoint Jessie Schumacher and her service advisor team make everything smooth as possible in and out even when stopping in without a appointment ! Going back Jessie Schumacher and her service advisor team make everything smooth as possible in and out even when stopping in without a appointment ! Going back several years ago I used to deal with Ewald Ford in Cudahy but there customer support went down hill with my Focus. For the past 6 years I have been with Braeger Ford with the 2 vehicles I have owned and the sales and service teams have been awesome to deal with! Because of them I have maintained a Ford loyal. Please pass this on to the general manger at Braeger to share with the staff ! More

Fast and friendly. The service I received was friendly and courteous. Chad Sandman always treats me with respect. Whenever I had to return for any reason, he was quick t The service I received was friendly and courteous. Chad Sandman always treats me with respect. Whenever I had to return for any reason, he was quick to address the problem. More

Good service. Work done quickly. Price was as quoted. I was very pleased with the service, work and price. I was also able to get an appointment very quickly. Everything was done well. Waiting area is n I was very pleased with the service, work and price. I was also able to get an appointment very quickly. Everything was done well. Waiting area is nice. More

Quick Service rep was ready when I arrived and the shop finished quickly since I had appointments I was needed to get to. Happy with the car wash even if it Service rep was ready when I arrived and the shop finished quickly since I had appointments I was needed to get to. Happy with the car wash even if it was cold. More