Lake Ford

I special ordered a 2011 Explorer through James. It took a while to get it in and there was a few things that were not quite what I ordered. The biggest issue was their SYNC system for directions vs their N a while to get it in and there was a few things that were not quite what I ordered. The biggest issue was their SYNC system for directions vs their Navigation system. I kept asking to make sure I would get a GPS, told I was, only to find out I did not, I got the SYNC voice system (their version of a GPS), not the navigation system. Kyle the manager stepped in to help as well and he looked for the car I had and wanted, only to find out to get the Navigation system, you have to have leather seats. I did not want leather. Now FORD, who thought of that? Why can we not have the option of the higher grade SUV with the navigation system AND cloth seats, NOT EVERYONE WANTS LEATHER. In fact, I will make a bet that a man thought of that.... so, I put this challenge to Ford, Go put the Explorer outside in the hot blazing sun with the windows up. Then take the guy who thought of this and have him put on a pair of girly short shorts and tell him to go sit in the front seat. When he screams in pain from the second degree burns on his inner thighs, (make sure you roll the windows down for the best effect and pitch, THEN talk to me about leather! So, we are working on the GPS issue, it has taken a while, but both Kyle and James have been very good about it and are making sure that I get things exactly the way I want them. More

It was great buying our car through Braeger. They made the process quick and easy. So happy we came back to them. Would recommend to anyone. Thanks Nick and Luis :) Mary Omlie the process quick and easy. So happy we came back to them. Would recommend to anyone. Thanks Nick and Luis :) Mary Omlie More

My experience with Braeger Ford was excellent!The entire staff were very friendly and helpful also.I highly recomend Braeger Ford and would definitely go back! staff were very friendly and helpful also.I highly recomend Braeger Ford and would definitely go back! More

I had been to four other dealers prior to going to Braeger. The other dealers did not seem interested to work with me in selling me a truck. Not only did I feel that I recieved a fair price for the ne Braeger. The other dealers did not seem interested to work with me in selling me a truck. Not only did I feel that I recieved a fair price for the new truck, Luis and Kyle were more than willing to provide me a fair price on my trade! Luis took the time to review what I was looking for and the time to locate a F-150 with a 6.5' box! Luis took the time even on his days off and never made me feel that I was "taking up his time". More

Salesman Jim Mirek very helpful, went the extra mile in helping us, overall, the entire staff at Braeger is excellent. I purchase a new Ford Fusion, really a great car, comfortable, excellent mileage, ver helping us, overall, the entire staff at Braeger is excellent. I purchase a new Ford Fusion, really a great car, comfortable, excellent mileage, very happy. Will be back for next one and recommend others to check them out. No problems or issues. Thank you Braeger Ford. More

As soon as I pulled into the lot i was helped. They wouldnt budge on the price of the used suv.but after the loan app went through they would give more for ur trade in price.The person who helped me wa wouldnt budge on the price of the used suv.but after the loan app went through they would give more for ur trade in price.The person who helped me was very nice and seem to do everything in his power to get me the vehicle i wanted.I would definately recommend this dealer and the sales associate dan mcknight. More

I have to say this is the first time I have written an online review. In this case it is so well deserved I don't mind taking the time to do it. My overall experience with this dealership was great. Jesse online review. In this case it is so well deserved I don't mind taking the time to do it. My overall experience with this dealership was great. Jesse Butler my sales person bent over backwards to assist me. He took me to all three of there dealerships to help me find exactly what I wanted. I have never experienced such a thorough, understandable, and patient salesman before. I didn't feel pressured once to commit to something I did/didn't want. And on top of that he got me exactly what I wanted for my trade/financing. I haven't really had to deal with the service department for a mechanical repair, but I did take it in the day after I brought my car home to have the key code reset. I felt like I was there top priority and on top of that the service was on the house!!! Dealing with this dealership is like a breath of fresh air! I don't think it gets much better than that....10 stars!!!!! More

Everything went very smoothly. I know what car I wanted going in, so they didn't have much work to do :) He let me test drive the car right away, even though it was right before closing time when I went in going in, so they didn't have much work to do :) He let me test drive the car right away, even though it was right before closing time when I went in for the first time. Within two days I had my new Fusion! I love the car and the service I was given. More

Great Job, I LOVEEEE MY FUSION! thanks so much guys! You made the experience of getting my first car wonderful. keep up the great work. made the experience of getting my first car wonderful. keep up the great work. More

We give Nick five stars and two thumbs way up! Our experience couldn't have been more pleasant. Nick was so friendly, welcoming, and easy to talk with. He showed interest in us and we knew it was ge experience couldn't have been more pleasant. Nick was so friendly, welcoming, and easy to talk with. He showed interest in us and we knew it was genuine. He was knowledgeable about our chosen car and explained everything really well to us. We had a great time buying this car and we absolutely love it. I can't say enough good things about Nick. Great job, and thanks so much! More