Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lake Ford
Milwaukee, WI
4,244 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,245 reviews
Verified Customer
October 13, 2022
Brought my car in to get new battery cables only. I was quoted $720 to replace a bunch of stuff for the battery. I told them no, just the cables. Craig told me the cost to put them in would be $350. I was quoted $720 to replace a bunch of stuff for the battery. I told them no, just the cables. Craig told me the cost to put them in would be $350. He didn’t say any other numbers. Overpriced in my opinion, but I don’t have the expertise. I agreed to the 350, but they didn’t have me sign any paperwork. Brought it in on a Friday, they didn’t have the part for some reason, and told me Monday. So I went the entire weekend without my car. I needed it for Monday for my everyday life, and then they didn’t finish the car until Tuesday. Thought that would be the last of my troubles. I got the bill to see the charge for $350 and then $150 in parts and $27 in shop supplies. Totaling about $550 after tax. So I was lied to, made to wait, and they basically scammed me. I will not be returning. Con artists. More
by m93grabowski
Employees Worked With
Craig Prochaska
October 13, 2022
They’re pleasant and friendly. They did not, however, fix the problem that I brought the car in for. They asked me to bring it back next week. They did not, however, fix the problem that I brought the car in for. They asked me to bring it back next week. More
by strzok.ellen
Employees Worked With
Jim Stabl
October 12, 2022
Alec was very nice to talk with and he provided information on the vehicle we were looking to purchase. Daniel was thorough in explaining about the financial side of our purchase. information on the vehicle we were looking to purchase. Daniel was thorough in explaining about the financial side of our purchase. More
by JZIZZO
October 11, 2022
The staff at Lake Ford is always top notch from the moment you arrive to the moment you leave. moment you arrive to the moment you leave. More
by watermelonbetty
