2,067 Reviews of Lake Ford - Service Center
These people are great!!! This is your go to location for all your needs. From Dan Baumann in Sales to Caleb in Service you just can’t go wrong Awesome people fast service This is your go to location for all your needs. From Dan Baumann in Sales to Caleb in Service you just can’t go wrong Awesome people fast service They treat you like family More
Service experience The body work done on my car looks great. I was disappointed that it took longer to get the car back. than the estimated time of two weeks. What was The body work done on my car looks great. I was disappointed that it took longer to get the car back. than the estimated time of two weeks. What was more disappointing was that it was given back to me with an obvious wheel noise that indicated a wheel bearing problem. This was recognized immediately by my brother who took it for a test drive at my request. He drove it the same day I got the car back. That necessitated bringing the car back the next day for repair and further delay. It is for this reason I could only give a three star rating. More
Warranty work Jessie and Craig are awesome. They both took care of all of the issues and in a very quick turnaround. Could not be happier with the outcome. I will Jessie and Craig are awesome. They both took care of all of the issues and in a very quick turnaround. Could not be happier with the outcome. I will always use and recommend Lake Ford More
Consistent Amazing Service Every time I come to Lake Ford the service is great and consistent. Everyone knows you and make you feel welcomed. It is so nice that the managers, Every time I come to Lake Ford the service is great and consistent. Everyone knows you and make you feel welcomed. It is so nice that the managers, your salesperson and everyone involved from day one treat the same. Most companies now in days after your purchase don't follow up, Lake Ford always does. I appreciate each and everyone that makes every experience at Lake Ford Great! More
Car wouldn't start Packed and ready to pick up my friends for our annual girls weekend and my car wouldn’t start. Called Lake Ford service department and was given a num Packed and ready to pick up my friends for our annual girls weekend and my car wouldn’t start. Called Lake Ford service department and was given a number to call to have it towed. I was very frustrated with the automated towing number as I was not at the location my car was and couldn’t get a representative on the line. I called Eric VanBeck who sold me the car and he graciously took over from there. Of course my car started when it got to the dealer. Kept the car for a few days to further diagnose and found it to be the battery. My car has been running fine ever since. More
Great PLEASANT PLACE.They informed me about the car.Offered me a ride home.Good place to bring your auto for service.I will come again. PLEASANT PLACE.They informed me about the car.Offered me a ride home.Good place to bring your auto for service.I will come again. More
Service writer chad Chad was a great person to work with. He was very helpful and get me a loaner car to use while my car was in for repair. He would call every week to n Chad was a great person to work with. He was very helpful and get me a loaner car to use while my car was in for repair. He would call every week to notify me of my repairs when they would be done when the parts would be coming in. If I had to work with anybody again and definitely will go back to him. Dealership should have more people like him to work with very understanding very not knowledgeable. Sincerely Dale Asplund More
excellent Very easy to do business with. Easy to drop off car after hours and used their shuttle service to pick it up when it was finished. Repairs were done f Very easy to do business with. Easy to drop off car after hours and used their shuttle service to pick it up when it was finished. Repairs were done fast and reasonable with no up sales. More
Warranty They always do a great job for me! Have been coming here for several years and always recommend you guys for sales, service and body shop! They always do a great job for me! Have been coming here for several years and always recommend you guys for sales, service and body shop! More
Great Service I had a slow leaking tire and the service department got me right in after I had an appointment get canceled. Hate stopping in without an appointment, I had a slow leaking tire and the service department got me right in after I had an appointment get canceled. Hate stopping in without an appointment, but they got me in, fixed my tire and made an oil change as well. More