Lake Ford - Service Center

Great fast service The service department is very friendly, fast, and professional, Way more than a competitor that I took a work vehicle to. (not my choice). Also, th The service department is very friendly, fast, and professional, Way more than a competitor that I took a work vehicle to. (not my choice). Also, the waiting room is very comfortable. The driver that took me home and back went way out of his way for me and is extremely friendly and a safe driver. More

Service tech changed dash to metric with recall software Ford recall for transmission software update reverted dashboard to Metric settings, wrong time , and loss of dash indication of which forward gear the Ford recall for transmission software update reverted dashboard to Metric settings, wrong time , and loss of dash indication of which forward gear the truck was running. Previously when purchased as a used vehicle, the interior was not cleaned at all. It still had various junk, dirt, coins, etc still inside and in the truck bed. We were told the truck was inspected but I'm not sure that was the case, they seemed to just rush the sale. In all their service is lacking More

Lake Ford got me in for service as soon as I called them. I called Lake Ford to schedule a service appointment, dropped it off the night before and they called me by 8:30am the next morning to say that it was I called Lake Ford to schedule a service appointment, dropped it off the night before and they called me by 8:30am the next morning to say that it was finished. Always a pleasure to do business with Lake Ford More

Everything is upcharged Too expensive. They have too much overhead to take care of and it comes out in service pricing. $530 for a blower fan. Three other places quoted under Too expensive. They have too much overhead to take care of and it comes out in service pricing. $530 for a blower fan. Three other places quoted under $300. Shop around!!!! More

terrible time to wait It took close to two hours for an oil change and they did not even provide a free car wash. They did not inform what was going on while I was waiting It took close to two hours for an oil change and they did not even provide a free car wash. They did not inform what was going on while I was waiting More

Awesome as always Had an appointment for the works on my 2015 Ford Fusion I was met in the service drive by Caleb. Caleb took care of all the paperwork and had my car Had an appointment for the works on my 2015 Ford Fusion I was met in the service drive by Caleb. Caleb took care of all the paperwork and had my car into the service department quickly. The service tech serviced my car quickly. Caleb then checked me out after explaining exactly what service was preformed and a timeline for service in the future. I highly recommend The Braeger, soon to be known as Lake Ford to all my friends. More

Is was good The service department kept me informed of the process and why the process was taking longer than normal. I am satisfied with the service performed. The service department kept me informed of the process and why the process was taking longer than normal. I am satisfied with the service performed. More

Great service They take care of everything excellent waiting area complimentary beverages I arrived early they took me right away and it was done in less than 30 mi They take care of everything excellent waiting area complimentary beverages I arrived early they took me right away and it was done in less than 30 minutes and the service writer was great very efficient and knowledgeable More

Oil Change I was in the area decided to stop in for an oil change.I was greeted by Jessie referred to Caleb and my car was in and out in no time Great service by I was in the area decided to stop in for an oil change.I was greeted by Jessie referred to Caleb and my car was in and out in no time Great service by all Thanks Greg More

Very proffesional The dealership service staff are excellent, very friendly and speedy but quality service. They are very helpful. They offered to shuttle me back home The dealership service staff are excellent, very friendly and speedy but quality service. They are very helpful. They offered to shuttle me back home while the car was being serviced. More