Lake Ford - Service Center

Scheduled Oil Change I scheduled an oil change towards the end of the day on a Friday, and was able to get in and out in under an hour. I scheduled an oil change towards the end of the day on a Friday, and was able to get in and out in under an hour. More

Professional customer service Caleb in the service department assisted me when my car wouldn’t start he made the process easy was helpful will my questions the process was handled Caleb in the service department assisted me when my car wouldn’t start he made the process easy was helpful will my questions the process was handled with little stress. Joe has sold me 2 cars, he’s great not pushy offered professional service made the process as fun as it could be to buy a new car. More

above and beyond Good customer service and quality work. They try to get the work done in a reasonable amount of time and then they will follow up on your service expe Good customer service and quality work. They try to get the work done in a reasonable amount of time and then they will follow up on your service experience. Definitely would recommend. More

Service work Service area was quick to take care of me and Caleb was very good at communicating the work that was being performed. To my vehicle. Service area was quick to take care of me and Caleb was very good at communicating the work that was being performed. To my vehicle. More

Excellent Service I had a warrenty on my vehicle that had expired 3 days earlier. I had a flat tire on wednesday and couldnt get my vehicle in until Monday. Chad the I had a warrenty on my vehicle that had expired 3 days earlier. I had a flat tire on wednesday and couldnt get my vehicle in until Monday. Chad the service associate called and was able to get the tire covered on the policy. Otherwise it would have cost 230 dollars. More

They’re almost perfect There is nothing wrong with the service, sales and financial department they have friendly staff and can work with you quite reasonably. The only thin There is nothing wrong with the service, sales and financial department they have friendly staff and can work with you quite reasonably. The only thing that is a concern for most people is price of service. It’s a little more expensive but on certain situations it’s very justifiable. More

Great work, easy to deal with. Always a pleasure to work with Jessie and her team. Quick in and out. Scheduling is easy, turn around is efficient. I would strongly recommend Brae Always a pleasure to work with Jessie and her team. Quick in and out. Scheduling is easy, turn around is efficient. I would strongly recommend Braeger to anyone. More

Minor repair The was a small dent on the passenger door and a few marks on rear of truck when I bought it. Repairs were done fast and I was impressed.. The was a small dent on the passenger door and a few marks on rear of truck when I bought it. Repairs were done fast and I was impressed.. More

Got me in same day They were able to get me in the same day that I made the appointment no other dealer does that. Nice waiting room as well. They were able to get me in the same day that I made the appointment no other dealer does that. Nice waiting room as well. More

Replace a AC & Heat blower switch . I went in and told them my problem , they took the vehicle in right away . I went to the waiting area , poured a coffee and about a half hour later , I went in and told them my problem , they took the vehicle in right away . I went to the waiting area , poured a coffee and about a half hour later , it was ready , paid the bill ! I bought my Escape from Braeger mainly because they have a good service dept! More