2,047 Reviews of Lake Ford - Service Center
Oil change Alway great and fast service. But prices could be more reasonable for parts or if long time customers we should be give discounts for loyalty. Alway great and fast service. But prices could be more reasonable for parts or if long time customers we should be give discounts for loyalty. More
Good service, but not family-friendly with small kids I have always been very happy with Braeger’s service department. All of the employees are very friendly, punctual, and provide excellent service. How I have always been very happy with Braeger’s service department. All of the employees are very friendly, punctual, and provide excellent service. However, now that I am usually there with my daughter, I was disappointed to see their restrooms do not have drop down changing tables. Since I wait for the work to be done, and have my 9 month old with me, this makes for an unfortunate situation come diaper change time. My choices were to either change her on the bathroom floor or try to balance her on the counter, which is not very safe because she could easily roll off. I found the fact they don’t have the tables to be very surprising, since the dealership has clearly been remodeled recently. More
Fast reliable service every time. I won't go anywhere else. I've been going to Braeger every time I need something done on my vehicle, & I've always been completely satisfied. Plus they always get your vehicle I've been going to Braeger every time I need something done on my vehicle, & I've always been completely satisfied. Plus they always get your vehicle in & out quick. More
Very friendly! I was able to get a service appointment at the time I wanted and got in and out quickly. Friendly people, nice waiting area and overall a great experi I was able to get a service appointment at the time I wanted and got in and out quickly. Friendly people, nice waiting area and overall a great experience. More
Oil change with tech inspection Braeger Ford was able to fit me in on short notice for a oil change, tire rotation and tech inspection. The service was done quickly and the issue wa Braeger Ford was able to fit me in on short notice for a oil change, tire rotation and tech inspection. The service was done quickly and the issue was diagnosed properly. Braeger Ford is the only place I trust my vehicles for service. More
Great and speedy service When ever I call to have something done to either of my two Ford vehicles, They will be able to get me in the next day or the day after. When ever I call to have something done to either of my two Ford vehicles, They will be able to get me in the next day or the day after. More
Routine maintenance Jessica is my first reason for returning she is approachable, friendly, and concerned with the issue... from when I first purchased the vehicle when t Jessica is my first reason for returning she is approachable, friendly, and concerned with the issue... from when I first purchased the vehicle when the sales guys were being unfair, and I believe not truthful and made me feel like I’ve made a mistake in my purchase and was even told I wasn’t believed when I identified what I was told my a different sales person it was Jessica who stepped up and listened and fixed one my issues without hassle. Chad has since been my service guy and he is concerned and listens to my concerns then addresses them without me making me feel like I hate here if I get out i won’t be back.... everyone so far in service is approachable and customer friendly....not like sales. More
Job well done The work was started on time and finished on time. The service people did a good job, and were friendly. The waiting area was clean and provided bever The work was started on time and finished on time. The service people did a good job, and were friendly. The waiting area was clean and provided beverages while I waited. More
Oil change and sync update Good review, not excellent. Price for essentially an oil change was $50. I was not able to, nor could I perform, my own update from the ford online Good review, not excellent. Price for essentially an oil change was $50. I was not able to, nor could I perform, my own update from the ford online site and I’m disappointed in Ford because of that. Additionally, if you see there is a plastic tire cap missing on a tire, replace it please. Come on guys, I’ll pay the 50 cents next time. More
Great job guys Made an appointment for 10:30 AM was taken right on time the job was done quickly cleanly and efficiently nice job even wash the car for me thanks aga Made an appointment for 10:30 AM was taken right on time the job was done quickly cleanly and efficiently nice job even wash the car for me thanks again guys you’ll see me again More