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2,099 Reviews of Lake Ford - Service Center
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August 07, 2025
I went in to buy a Maverick. They found the one I wanted quickly. I've had it a year, service has been great They found the one I wanted quickly. I've had it a year, service has been great More
by jimpsimon61
Verified CustomerEmployees Worked With
August 02, 2025
The service was very good. Everyone was helpful. Service done in timely matter. It was a good experience Everyone was helpful. Service done in timely matter. It was a good experience More
by smithn.imlive
August 01, 2025
Stopped in after never being there before, and they took care of my issue on my Ford Edge ST, and also took care of an open recall. Very satisfied with the service. care of my issue on my Ford Edge ST, and also took care of an open recall. Very satisfied with the service. More
by carolynannwi
Employees Worked With
July 30, 2025
Great customer service and timely appointment availability , Easy to talk with staff and prompt response availability , Easy to talk with staff and prompt response More
by kerri.livermore
July 29, 2025
Service itself went smoothly and efficiently. They then decided to wash an already clean vehicle (hand-washed the night before) with hard water, not drying it after. Leaving hard-water spotting a They then decided to wash an already clean vehicle (hand-washed the night before) with hard water, not drying it after. Leaving hard-water spotting all over the vehicle not easily removed with quick detailer. More
by mmiglans
Employees Worked With
July 26, 2025
I was traveling and these great people at Lake Ford got me in right away, had the parts needed and got me back on my way home very quickly! me in right away, had the parts needed and got me back on my way home very quickly! More
by michael_5903
Employees Worked With
July 25, 2025
They were very responsive, responsible, and fast. Louis was great and kept us informed at all times what was going on with our car. Louis was great and kept us informed at all times what was going on with our car. More
by scihak1
Employees Worked With
July 24, 2025
My experience at this dealership was extremely disappointing. After waiting seven weeks for a transmission repair, the car failed within hours of being returned to me. Communication was inconsiste disappointing. After waiting seven weeks for a transmission repair, the car failed within hours of being returned to me. Communication was inconsistent, accountability was lacking, and I was left covering costs and dealing with repeated breakdowns. I would not recommend them based on this experience More
by Taylorrossey
July 23, 2025
My issue with the service is being charged $200 for just plugging the car into a computer for an error code. I think it's a very excessive charge. I also question the quality of the car put in the lot that plugging the car into a computer for an error code. I think it's a very excessive charge. I also question the quality of the car put in the lot that I purchased. I've had multiple check engine codes since I bought the car 10 MONTHS ago on a car that has less than 60,000 miles on it. I will NEVER buy a car from you again. I feel likely I am being hustled to pay for equipment failures that are a QUALITY issue with the car specifically and unfortunately Ford's overall product quality as of late that I shouldn't have to pay for with a vehicle with low mileage as mine. More
by steven.sadowski
July 21, 2025
Not satisfied with this Ford dealership. * They didn’t fix the problem in my car, even after I explained it clearly. I paid for repairs, but the issue is still there. I had to come back again * They didn’t fix the problem in my car, even after I explained it clearly. I paid for repairs, but the issue is still there. I had to come back again to fixing the issue. More
by C.K
