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2,126 Reviews of Lake Ford - Service Center
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September 24, 2025
I had a problem with an canister purge valve on my vehicle. Lake repaired this issue and also diagnosed and repaired an unrelated issue that was causing significant problems vehicle shuttering flashi vehicle. Lake repaired this issue and also diagnosed and repaired an unrelated issue that was causing significant problems vehicle shuttering flashing check engine light that I had attributed to the canister purge valve. I am extremely satisfied with the service team and their willingness to go above and beyond to give me confidence that my vehicle will not have this issue occur again. Driving the vehicle a significant amount of miles to ensure the issue will not come back has given me renewed confidence in my vehicle! More
by Taco2018
Employees Worked With
September 24, 2025
The employees at the dealership are very helpful and friendly always willing to listen and explain what is going on with your vehicle I always take my vehicle to them. Go Team Ford friendly always willing to listen and explain what is going on with your vehicle I always take my vehicle to them. Go Team Ford More
by Anniejohnson42
Verified CustomerEmployees Worked With
September 23, 2025
Friendly and helpful. Nice waiting area. Service was completed in a far faster time than I expected it would take. Nice waiting area. Service was completed in a far faster time than I expected it would take. More
by SZmaniarobert
Employees Worked With
September 20, 2025
It's always great I always have a great experience at the dealership. I always have a great experience at the dealership always so friendly. dealership. I always have a great experience at the dealership always so friendly. More
by Bmahsem
September 17, 2025
Always have the greatest with lake ford, never had a problem, and the whole family have been buy vehicles for years problem, and the whole family have been buy vehicles for years More
by jaymax329
Employees Worked With
September 17, 2025
It was quick and easy for this service process. The building is well kept and the people working there know their stuff! The building is well kept and the people working there know their stuff! More
by morganr
Employees Worked With
September 15, 2025
I am always pleased with the staff kindness, efficiency and on time with appointments. Cost is also comparable to other service providers and on time with appointments. Cost is also comparable to other service providers More
by cookie01951
September 12, 2025
Customer service is very good. Technician working very good either . I Recommend 100 % . Thank you Technician working very good either . I Recommend 100 % . Thank you More
by giorcristine
Employees Worked With
September 12, 2025
Your service department has gone from good to poor. Your time estimate is so far out of wack it is laughable. I decided to try it one last time and again was very dissatisfied with the service. A suppo Your time estimate is so far out of wack it is laughable. I decided to try it one last time and again was very dissatisfied with the service. A supposed one hour appointment turned into two and a half for a very simple and questionable fix. I also think that the service writer totally forgot that I was waiting for the truck. He said it was just finished when I checked on it. He didn’t know where the truck was parked in the lot and was very warm inside leading me to believe that the truck was sitting in the lot done and I was left waiting for it. I should have known better than to bring it in for service. I am also waiting on a part for my airbag that has been “back ordered” for over 6 months. Very disappointing customer no service! More
by drram54
Employees Worked With
September 09, 2025
Would not honor warranty for an issue brought to their attention prior to warranty expiring. attention prior to warranty expiring. More
by I. Mill
Employees Worked With
