Lucas Sorensen
Lucas Sorensen at Lake Ford

Lucas Sorensen

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.6
107 Reviews
4.6

107 Reviews

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107 Reviews of Lucas Sorensen

April 29, 2026

Dealership Rating
Employee Rating

Chris and the team of professionals around him were excellent to work with. In my opinion they went above and beyond to help us get the deal done. I drove 9 hours to get my new truck and would do it ag More

by nick.friedt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 24, 2026

Dealership Rating
Employee Rating

At first I was confused by the damage that was described n that it wasn't covered by my service contract and after a week or so a service person told me to call my auto insurance, that I didn't know would p More

by gchernandez45
Recommend Dealer
Yes

Other Employees Tagged: Lucas Sorensen

April 16, 2026

Dealership Rating
Employee Rating

Oil change was fine but why wasn't I told about about a major recall when I was there??? Received recall notice in mail the next day More

by Treestumpbvd
Recommend Dealer
Yes

Other Employees Tagged: Lucas Sorensen

March 25, 2026

Dealership Rating
Employee Rating

I had a great experience at Lake Ford. Great dealership, great service. Very good, very nice! More

by TracyMcGrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards, Anthony Proano, Brock Ellerson , Luis Hernandez

March 18, 2026

Dealership Rating
Employee Rating

Start to finish my car buying experience at Lake was fantastic. Everyone I dealt with was personable, knowledgeable and easy to talk to. Will absolutely buy from Lake again More

by smbahr
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mendez

March 10, 2026

Dealership Rating
Employee Rating

Initial service Advisor kinda blew me off. Lucas took care of me immediately seeing me. No pressuring me for non needed service! Will be going back to him! More

by Mark H.
Recommend Dealer
Yes

Other Employees Tagged: Lucas Sorensen

March 02, 2026

Dealership Rating
Employee Rating

Fast service. Had me in and out in around 1 hour Excellent communication from the team as well More

by nealdesai98
Recommend Dealer
Yes

Other Employees Tagged: Lucas Sorensen

February 19, 2026

Dealership Rating
Employee Rating

Micah was amazing and I love lake ford there amazing there appreciate everything they do More

by ROYJONES_KO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2026

Dealership Rating
Employee Rating

I call in Tuesday for Thursday service. I ask about the hour I could bring my car in. They tell me they have a 7:00 AM open. I tell them I'm going to drop my car Wednesday night so they hav More

by Kokom1081
Recommend Dealer
No

Other Employees Tagged: Lucas Sorensen

Mar 12, 2026

Lake Ford responded

I am sincerely sorry for the experience you had at our service department. It is clear that we failed to meet the timeline we promised and did not deliver the quality of service you expected regarding your tire rotation and car wash. We take your feedback seriously and deeply regret that we let you down. Please accept our sincerest apologies for the frustration this caused.

February 15, 2026

Dealership Rating
Employee Rating

Not good at all Mike he is a scammer, I don't trust this guy and I'm definitely not going to recommend this place to no one (and it's after I bought a car from them) More

by ramlevi317
Recommend Dealer
No

Other Employees Tagged: Lucas Sorensen

Feb 16, 2026

Lake Ford responded

I’m really sorry to hear that you’re feeling this way. That’s definitely not the experience we want anyone to have, especially after purchasing a vehicle from us. Would you mind responding with your contact information and a few more details about what happened? We’d like to review the transaction and better understand the situation so we can look into it right away. We take concerns like this seriously and appreciate you giving us the opportunity to address it.

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