Lucas Sorensen

He's a hard worker. Also very pleasant He's trying his best to help me out with issue on my new bronco Also very pleasant He's trying his best to help me out with issue on my new bronco More

by DESPITZ1 Verified Customer Verified Customer

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I should not have to go back to a dealership to have an issue corrected. Also should not have to wait over 2 hours to have 4 bolts put on a splash shield that should have been secured when the oil change w issue corrected. Also should not have to wait over 2 hours to have 4 bolts put on a splash shield that should have been secured when the oil change was done. Also didn't understand why original paperwork from oil change indicated the truck was washed when it wasn't. More

by Diannegrabowski59 Verified Customer Verified Customer

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You gave me the incorrect diagnosis for my vehicle. You didn't have the parts in stock so I took it to another dealer and what you said was wrong was not.. however you did reimburse me for the diagnost You didn't have the parts in stock so I took it to another dealer and what you said was wrong was not.. however you did reimburse me for the diagnostic time which I really appreciate. But the trust is broken now More

by Roddrury5 Verified Customer Verified Customer

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Good service Lucas was down to earth and very helpful. He also kept me informed He also kept me informed More

by DESPITZ1 Verified Customer Verified Customer

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Lucas was communicative and the work was done to satisfaction. I was dissatisfied with the cost. To replace one TPSM was $200. I would've appreciated more options. satisfaction. I was dissatisfied with the cost. To replace one TPSM was $200. I would've appreciated more options. More

by tim.riedl87 Verified Customer Verified Customer

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I brought my car in for 2 recalls to be fixed and a new key made because the My Key got accidentally turned on and I couldn’t reset it myself. Lucas did a great job. Good communication. key made because the My Key got accidentally turned on and I couldn’t reset it myself. Lucas did a great job. Good communication. More

by None38 Verified Customer Verified Customer

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Unmotivated to help. Dismissive. Rushed. The appointment felt rushed and my concerns did not feel heard. The attitude was very dismissive. Very little help for a car that Dismissive. Rushed. The appointment felt rushed and my concerns did not feel heard. The attitude was very dismissive. Very little help for a car that was a month and a half old. More

by Jalen I Verified Customer Verified Customer

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Good Kind service man Fast service Nice friends atmosphere A friendly staff that knows what they r doing atmosphere A friendly staff that knows what they r doing More

by DESPITZ1 Verified Customer Verified Customer

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Okay Ooops! Determined the problem and took care of it quickly. Excellent communication! Very pleased! Determined the problem and took care of it quickly. Excellent communication! Very pleased! More

by Chafon1 Verified Customer Verified Customer

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I’m still waiting for a rebate on an unused extended warranty because of a car being totaled warranty because of a car being totaled More

by rbigshow116 Verified Customer Verified Customer

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