Lake Ford - Service Center

Walked in and had very easy experience, had a decent wait time, very helpful, friendly time, very helpful, friendly More

Bought a very expensive truck at the end of May. Within a month my rear cameras went out. I think given the short time between purchase and breakdown, this should've been repaired free of charge. Within a month my rear cameras went out. I think given the short time between purchase and breakdown, this should've been repaired free of charge. I work in the service industry and I'm 100% certain my company would've taken care of the issue. Instead I had to use my (so far worthless) extended warranty which has a $250 deductible. Lake charged 250 just to "diagnose" the issue, which was very simple. So, I'm already putting money into this thing. The harness it needed is a cheap part. This is my second vehicle from Lakes and possibly my last. We'll see . More

E x c e l l e n t s e r v I c e ! ! ! More

Anthony was very professional and forthright in his communications with me. It was a pleasure interacting with him. As is Luis every time I see him. Keep up the good work! communications with me. It was a pleasure interacting with him. As is Luis every time I see him. Keep up the good work! More

Did a great job was done in a timely manner did appreciate the car wash appreciate the car wash More

Brock had very clear and timely communication regarding scheduling and receiving an oil change and air filter replacement! I would highly recommend him to others when it comes to needing services at Lake scheduling and receiving an oil change and air filter replacement! I would highly recommend him to others when it comes to needing services at Lake Ford! More

Anthony was very polite and professional. He let me know he was on his way. Did a good job on replacing the recalled airbag. He let me know he was on his way. Did a good job on replacing the recalled airbag. More

Micah was great. He saw I had an appointment and was going to wait for my car. He proactively reached out and offered your concierge option which saved me several hou He saw I had an appointment and was going to wait for my car. He proactively reached out and offered your concierge option which saved me several hours out of my day. More

I was pleased with the welcoming reception from Anthony as I was a walk in first time service customer as I was a walk in first time service customer More