2,042 Reviews of Lake Ford - Service Center
Hello. I recently took my 2000 Ford escape to the lake dealership for an oil change and lube, a tire rotation, a multi point inspection, and the most recent I recently took my 2000 Ford escape to the lake dealership for an oil change and lube, a tire rotation, a multi point inspection, and the most recent recall on my car. The recall dealt with a bushing, and that notice came directly from Ford about the recall. my service advisor that day was Craig. He was very kind and helpful. The work was done on my car in an expedient manner, and Craig advised me along the way of the outcome, and of my need for a new set of tires in the near future. When I went to pick up my car, I was so very surprised that it was clean as a whistle. The dealership ran it through a car wash, and it looked fantastic. I had no problems that day, everything went very smoothly. More
Excellent service excellent mechanics a nice clean beautiful shop. Overall, very good service. I will recommend it to my friends. beautiful shop. Overall, very good service. I will recommend it to my friends. More
The service personnel were professional and welcoming. The waiting room was clean and inviting. The work on my car was done in a timely manner. The waiting room was clean and inviting. The work on my car was done in a timely manner. More
As always a professional job. Excellent facility, but more importantly excellent customer service. The service agent Micah was beyond helpful, and the shuttle drivers he arranged Excellent facility, but more importantly excellent customer service. The service agent Micah was beyond helpful, and the shuttle drivers he arranged for me went above and beyond. I’d give a six star rating if it was allowed! More
Micah at the service desk gave great service and my car was done quickly and efficiently. was done quickly and efficiently. More
Craig and Jessie were awesome and Jim Bramel’s haircut is fresh! Thanks for the awesome service!! fresh! Thanks for the awesome service!! More
Super nice front desk employees and the time waiting for my car went by fast. my car went by fast. More