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Lake Ford - Service Center

Milwaukee, WI

4.3
2,042 Reviews

2,042 Reviews of Lake Ford - Service Center

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November 18, 2022

Awesome service not hard to get someone on the phone. I like the shuttle service they picked me up from work and too me to pick up my car. More

by almaluzgonzalez1970@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 16, 2022

I told the person that checked me in I needed air in my tires and I needed wind shield wiper fluid. He said that will be taken care of and when I got back to my car none of it was done. My gage lights were More

by lindadevine80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Lake Ford responded

Thank you for bringing this situation to our attention so we can do better. I'm very sorry to hear about your experience.

November 16, 2022

Took way to long for a oil change and tire Rotation over 2 hours long More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

I wasn't happy at first when one of your tech before he knew mileage on vehicle referring me to dodge ram dealer. Otherwise Micah was great assistant in helping me all other questions More

by MLBOIVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Excellent service. Top notch treatment from the service writer to the service technicians working on my vehicle. More

by jkluz210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 14, 2022

Great customer service. Did what they had to do to fix what was wrong with my truck More

by jjlspiel9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
November 10, 2022

Craig Prochaska is always very prompt, helpful, and knowledgeable, he has a great team. Always a satisfactory experience. More

by mocon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 10, 2022

Was happy with how quickly I could have my problem dealt with. The only complaint was that service dept did not put the spare away. They just threw it in the back for me to deal with More

by ladylau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

They have Good service ever. They have my all trust to work on my car More

by Anas Alsiyami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

This dealership provides adequate service for Ford cars. The service advisors are adequate, bit do not seem friendly or particularly knowledgeable about the cars. The service notice I received from my most More

by roger.retzlaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Jim Stabl
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