Lake Ford - Service Center

Very nice property well established crew everyone seems to know what they're doing gentleman Joe who told me the car was very knowledgeable of the vehicle everybody was a great help all the way from market to know what they're doing gentleman Joe who told me the car was very knowledgeable of the vehicle everybody was a great help all the way from marketing to cleaning the car to set the car up to helping me out thank you very much I enjoy my new ride. More

Lake Ford always has friendly professional service. Caleb in customer service is excellent. I trust his advice and recommendations. Communication is very good to make sure expectations are aligned a Caleb in customer service is excellent. I trust his advice and recommendations. Communication is very good to make sure expectations are aligned and there are no surprises. Thank you Lake Ford! More

excellent service!would always highly recommend to excellent service! would always highly recommend to others. satisfaction guaranteed. called for service today and appointment was made for th excellent service! would always highly recommend to others. satisfaction guaranteed. called for service today and appointment was made for the next day! respectable and friendly staff! More

Lake Ford is always accommodating. I needed an oil change and did not have an appointment, yet I was in and out without a lengthy wait! and did not have an appointment, yet I was in and out without a lengthy wait! More

Fantastic, Gena Sanchez and her crew are exceptional folks. I had my 2016 Ford Explorer portered as I do every year. It looks and smells like new. I was given a loaner car for the time my vehicle was be folks. I had my 2016 Ford Explorer portered as I do every year. It looks and smells like new. I was given a loaner car for the time my vehicle was being serviced. When I picked my vehicle up I noticed a nail in the center of the tread. Gena offered to repair it but I looked at the other tires wear and decided to go over to the service center while I was there. I explained my situation to Craig my service advisor whom I've had since I bought my vehicle and he checked to see if tires were available and suggested an alignment. His service guys couldn't do it that day due to vacations and short handed crew. Craig called Gena to get the loaner back all went like clock work. The next day my vehicle was ready four new tires and alignment, as I said in the beginning FANTASTIC no muss and no fuss just efficient, all around customer service by everyone More

Had a wiring issue with trailer wiring and Caleb made sure that all was corrected in time to leave for vacation. Caleb and the entire service team are awesome sure that all was corrected in time to leave for vacation. Caleb and the entire service team are awesome More

Everyone there is professional and caring. I love the service they provide. They totally inspect the vehicle and recommend what other repairs need to be made. service they provide. They totally inspect the vehicle and recommend what other repairs need to be made. More

Good communication, thank you - I really appreciate it a lot. lot. More

The service I receive is always excellent,this is where my family brings all their cars my family brings all their cars More

Everyone is a professional at this dealership. We had a problem with a tire on our new truck and it was handled. We had to return the next day to get the new tire installed and we were in and out in no ti problem with a tire on our new truck and it was handled. We had to return the next day to get the new tire installed and we were in and out in no time. More