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Lake Norman Hyundai

Cornelius, NC

3.2
359 Reviews

20520 Chartwell Center Drive

Cornelius, NC

28031

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Showing 359 reviews

July 17, 2021

I went into the dealership to buy a new car when I told them what I wanted they were pushy and constantly tired to upsell me. Then they provided a solution and get me a loaner car which was cheaper. The ca More

by noah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cam Stewart
Jul 20, 2021 -

Lake Norman Hyundai responded

Noah, Please Contact me as soon as possible at 704-591-8800. You have listed my name as the Employee that you worked with and I don't recall you engaging me with your concerns. I am the Owner of Lake Norman Hyundai and would appreciate the opportunity to speak with you....Cam 704-591-8800

Jul 20, 2021 -

noah responded

Your name was the only option in the box so I put that because something has to be summited. I have no need to talk with the dealership I have found a wonderful Hyundai at another dealership where the system was set up much more customer friendly. I have wasted more than enough time with you all and it resulted in nothing more than trouble. Please fix whatever you have going on at your dealership it is not how a business should be run.

June 29, 2021

low pressure sales along with a streamlined buying process was a refreshing change and much appreciated. Everyone we worked with was very courteous and knowledgeable. More

by waterdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rawls
Jul 05, 2021 -

Lake Norman Hyundai responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Lake Norman Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 31, 2021

Chris Rooney is terrific. LKN helped us get a great car, Sonata SEL Plus at a fair price. Very professional, understanding and competent. Highly recommend them. BobT More

by DebT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale, Cam Stewart
Jun 01, 2021 -

Lake Norman Hyundai responded

Hello, we are pleased to hear of your experience with us here at Lake Norman Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 12, 2021

Bad customer service after the sale.very misleading.told oh u get 3yr maintenance when u buy.the add also says 3yr complementary maintenance.yea 500$ More

by darlenehightower35
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cam Stewart
April 27, 2021

I would let a shade tree work on the car before I take it back there,778.00 dollars for a ignition switch for a 2006 azera More

by willieabarringer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cam Stewart
Apr 28, 2021 -

Lake Norman Hyundai responded

Mr. Barringer, please call me when you can. I have not worked with you at Lake Norman Hyundai as this review states. I would like to resolve any issues that you may have. This price is accurate for a Factory Part but I may be able to get a aftermarket part for much less. Please call Cam Stewart 704-591-8800..Owner

February 20, 2021

Working with Jake was an absolutely pleasure. I would highly recommend working with him to help you find your next vehicle. He went above and beyond to help me find the right car and helped to resolve an More

by KelleyGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Beresheski
Feb 22, 2021 -

Lake Norman Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Hyundai! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2021

We are clients since this year. Richar Marsh took care of us and from the first moment his attention was exceptional. He gave us all the guidance we needed and helped us at all times. Then the attention wit More

by orleansaraujo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Marsh, Jordan Ouellette
Jan 29, 2021 -

Lake Norman Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2021

I had recently purchased a 2021 Kona from Lake Norman Hyundai. Adriene was wonderful to work with. She is very friendly, knowledgeable and helpful through the entire purchase process. I love my new CRV! More

by carol57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriene
Jan 26, 2021 -

Lake Norman Hyundai responded

Carol57, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lake Norman Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 25, 2021

Waste of time! Dealership is a joke. Bought a car in July that ended up having a check engine light on THREE HOURS after I got it, fast forward to November after calling multiple times throughout the months More

by Marla.rhea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cam Stewart
Jan 26, 2021 -

Lake Norman Hyundai responded

Marla, we still have your trade in that has not been repaired yet by Hyundai and can’t sell it until it is verified by Hyundai engineer. I am sorry this happened to your vehicle and we have been taking guidance from the engineers at Hyundai to correction the light from coming on due to the oil valv e sensor design. Please call me anytime that you want to discuss any of this. Cam

January 25, 2021

Good deal. I have bought other vehicles from this dealership. Chris has become my personal salesman. This was my third vehicle bought through him. Thank you, again, Chris. More

by l1gh7in6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rooney
Jan 26, 2021 -

Lake Norman Hyundai responded

L1gh7in6, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lake Norman Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.