Lake Norman Hyundai

My New Car I had a great experience, went to the dealer thinking there was no way I could have a new car. Well Hyundai definately changed that for me. Now I have I had a great experience, went to the dealer thinking there was no way I could have a new car. Well Hyundai definately changed that for me. Now I have a brand new car that I know will be dependable. I would like to thank Glen and everyone for making this happen for me and my family. Thanks Hyundai of Lake Norman, you have made me a very happy person. More

Leased a new Genesis I am very impressed with the design and quality of my new Genesis. Lake Norman Hyundai is a top notch dealership. My Sales Associate and the General S I am very impressed with the design and quality of my new Genesis. Lake Norman Hyundai is a top notch dealership. My Sales Associate and the General Sales Manager were very helpful. More

HORRIBLE EXPERIENCE I was looking for a used car for my son. I saw two on line that were represented as excellent condition. They certainly were NOT . I had an appoint I was looking for a used car for my son. I saw two on line that were represented as excellent condition. They certainly were NOT . I had an appointment and the rep was almost 2 hours late, then the keys were missing. The manager was rude and condescending. I would never purchase a car from this dealer. They deserve a "star" less than ONE. More

Great if your looking to overpay for a new car! Looking at the other reviews for Lake Norman Hyundai, I feel better knowing that I am not the only one who feels this way. What a shame for Hyundai. Looking at the other reviews for Lake Norman Hyundai, I feel better knowing that I am not the only one who feels this way. What a shame for Hyundai. I was a return customer, but sales could care less! Couldn't seem to get the price right!? There seem to be some sort of math issues here. I would agree that ethics are lacking here. They are $2000 dollars over other Hyundai dealerships in the area. More

Stay Away - Terrible Management / Finance Department We purchased a Santa Fe recently, the salesman tried very hard, but the sales manager and the financing department were deceptive and blatantly lied a We purchased a Santa Fe recently, the salesman tried very hard, but the sales manager and the financing department were deceptive and blatantly lied about rates, my credit score and what the monthly payment will be. (Their math didn't add up and luckily I had worked things out independently). I called them out on it and they corrected their figures, but they know we knew that this is part of their gig. I'm sure they take advantage of a lot of people that buy from this location. You need to be wide awake to not get taken advantage of by these guys. The sales man "Scott" was a decent guy who worked hard, however the ethics stopped with him. More

Never again I have purchase two cars from them last year so you may be surprise to this review. I went to buy another one and the dealership has completly change I have purchase two cars from them last year so you may be surprise to this review. I went to buy another one and the dealership has completly change in one year. All new people, the sale man Alex tried very hard to assist me but the sales manager was useless. All he wanted to do was bs me and do much of nothing. He offer me nothing for a BMW poor kbb valve when the car look better then the one I waned to buy. The car I wanted to buy wasn't filty dirty and the reason I got was it was just traded in. They put it on the internet before even getting it ready to sell. I stayed over three hours to work out a deal and he comes back to me with the same crap. Told me I could go and get my own bank to get a better interest rate. Hey that's what your dealer charges to do for that extra dealer fee. Well I left no deal since I already brought two cars they didn't seem to care about customer loyalty. I contact the general manager by email and no reply. The sale general manager called the next day and said he would contact the banks on Monday morning and call me back, no call. I asked him about lowering the price on the car no response. If I could contact the owner I would have but there is no information to be able to contact him. So there lost I will not buy there again or refer anyone. I have referred five people who all brought cars, not anymore. So stay away unless you want to be made a fool of. More

oil change and complete inspection They didn't go over what they found (or lack thereof) in the inspection. We paid nearly 90 dollars for an oil change and complete inspection and prett They didn't go over what they found (or lack thereof) in the inspection. We paid nearly 90 dollars for an oil change and complete inspection and pretty much got robbed. The Toyota dealership I went to in Farmington nm had a template that they went over with you, this dealership just claims they did it and it looks fine. Ill try the Toyota dealership next time, and I wouldn't recommend this place. More

From Good to Very Bad Purchased a Santa Fe Limited a few months ago commencing from internet shopping and meeting with Dean online Sales Mgr which was a pleasant experience Purchased a Santa Fe Limited a few months ago commencing from internet shopping and meeting with Dean online Sales Mgr which was a pleasant experience. However, he was out of office when I came in to finalize sale with my credit union financing. This should have been no more than 90 min. process ended up 4 hours. To top it the General Mgr was extremely rude when we declined their financing. Additionally charged $699 document fee!! Also refused to provide the CPO info I asked for. I plan to write my review in other related resources now that I have had time to calm down. Hopefully my experience was an exception More

Lease to Purchase The Service Department is great. The Sales Manager that I spoke with did not want to speak with me about a potential sale and told me to buy my lease. The Service Department is great. The Sales Manager that I spoke with did not want to speak with me about a potential sale and told me to buy my lease. More

I have zero hesitation saying that my experience with Lake Norman Hyundai was exceptional. I have always purchased vehicles in the past, but decided to try the whole leasing thing January 2011 with Lake Lake Norman Hyundai was exceptional. I have always purchased vehicles in the past, but decided to try the whole leasing thing January 2011 with Lake Norman Hyundai. I was a Nervous Nancy about it because of all the horror stories about leasing. The time to turn in my lease was approaching and I decided to go on in and find out what I could about the process. I was greeted by Juan Antonetty--who if you meet him may tell you he was born in the 50's but I still dont believe that. If it does turn out to be true I will beg for information about the fountain of youth! Anyway... I really did only go in there to find out about my leasing turn in process come January. Its very new to me and I was pretty nervous about it. He asked how I was enjoying my lease, I told him so far it was great...but the real moment of truth would be when my lease ends. He could tell I was very nervous and skeptical about the whole process and continually reassured me that it would all be fine with a big ol, genuine smile on his face. He was very helpful with information, and if he didn't know the answers he didnt just xx one - he would find out. He had an awesome not pushy but helpful...and extremely patient personality. I met the general sales manager as well, who was also very informative, helpful and patient, Guy Zubchevich. Guy was an awesome awesome person. I did not intend to turn in my lease that day and drive home in an AWESOME new vehicle...but that is exactly what happened. Not because I was pushed-- but because they made me an offer I simply could not refuse! If I am treated this way every time my lease runs out...I will be a leasing customer at Lake Norman Hyundai for life! I encourage anyone interested in a new car- leasing or purchasing, to visit Lake Norman Hyundai and ask for Juan Antonetty. He is about as calm, true, and awesome as they will get :) He continually checked in on me, and even taught me some breathing techniques when I would get overwhelmed with decision making! Haha--thanks Juan! -Lauren M Tucker More