Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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DO NOT RECOMMEND! !!!!!!!!!!!!!!DO NOT RECOMMEND!!!!!! Very Bad Business!!!!!!! I Brought my vehicle into there service center for an oil change and mechanic nipped my !!!!!!!!!!!!!!DO NOT RECOMMEND!!!!!! Very Bad Business!!!!!!! I Brought my vehicle into there service center for an oil change and mechanic nipped my radiator and broke it for some reason. They replaced my factory radiator with an off market radiator and was told my vehicle fixed and ready.. Upon driving my vehicle home my car went to running hot so I turned back around and took it back to them just for them to say they forgot to replace my hose to radiator 🤦♂️🤦♂️🤦♂️ I didn’t feel safe with them working on my vehicle anymore so I told them to transfer my car to Mercedes dealership and they refused to transfer my car and I was told that they fixed my car again and that I had to take my car back or I can trade it in. So I decided to look into trading my vehicle in to them in which they checked my credit 6 times which left multiple hard iniquities on my credit report.. So unfortunately I had no choice but to trade my dream Mercedes Benz truck in to them cause they hurt my credit report and I did not feel safe driving that vehicle again. I was not given any discount or any special discount on the vehicle I traded for or was not treated with the proper care I should have been treated with after there mistakes they made… I took my Dream car Into there professional mechanics for an simple oil change and left there with an ugly long dodge jeep truck.🤦♂️🤦♂️ They screwed me with no care in the world and the general manager was the one holding the screw driver🤷🏾♂️ Long as I love I will never in my life go back there I don’t care if I had to walk around I will never spend my money there or with other local dodge dealerships because it’s an family oriented business.. Tried to speak to HR department but never get an answer or never receive a phone call back after leaving multiple messages… Very bad experience with no remorse or sympathy from the service manager or from the general manager.. More
Always a great experience they get my work done fast and correctly and notify me if anything else I need to take care of correctly and notify me if anything else I need to take care of More
Aliesha in the service department was great and very helpful. The service I needed was actually promised before I purchased the vehicle, though I had to remind the sales team of that promise. Michael helpful. The service I needed was actually promised before I purchased the vehicle, though I had to remind the sales team of that promise. Michael their F and I guy, and Larry the GM came through and took care of me with no charge. Thanks guys I appreciate the good service and the promises kept. More
Staff were very nice and mechanics were thorough and informative! Thanks for the pleasant experience! informative! Thanks for the pleasant experience! More
Add an excellent experience on repairs to the vehicle. Timely manner, everything was done properly. And be more than happier, hopefully that I don't have to, but if I have to I will take my vehicle for re Timely manner, everything was done properly. And be more than happier, hopefully that I don't have to, but if I have to I will take my vehicle for repairs there again. More
Tim Chaney, our salesman, was excellent. He was so informative and helpful in making our decision to buy our Jeep. The rest of the staff from the Sales Manager, Loan Specialist to the young He was so informative and helpful in making our decision to buy our Jeep. The rest of the staff from the Sales Manager, Loan Specialist to the young man from the Shop who brought our car up to take it home were phenomenal The entire car buying process from start to finish was flawless. We will definitely be back in the future and highly recommend to anyone looking to buy a car. More
The process was smooth and easy. Moses was an outstanding salesman. He listened to what I wanted. When I arrived to the dealership, it was there. Moses was an outstanding salesman. He listened to what I wanted. When I arrived to the dealership, it was there. More
Fantastic dealership with great prices and top-notch customer service. They made buying my car quick, easy, and enjoyable. Highly recommend! customer service. They made buying my car quick, easy, and enjoyable. Highly recommend! More
Very professional and friendly , they gave us all the information we needed to make an informed decision. This is the second vehicle we purchased from this dealership and we look forward to the next one. information we needed to make an informed decision. This is the second vehicle we purchased from this dealership and we look forward to the next one. More
The service was incredible and friendly, Chief was professional and respectful. Hoping if any issues arise that that relationship continues. professional and respectful. Hoping if any issues arise that that relationship continues. More



