
Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They sold me a new 2024 vehicle with a liftgate that cannot be closed. There is no automatic mechanism and it opens too high. I have spent 5 months trying to get some help but it appears that once the cannot be closed. There is no automatic mechanism and it opens too high. I have spent 5 months trying to get some help but it appears that once they sell the car, they no longer care about the purchaser. They don't return calls, texts or emails. It is very frustrating to have a vehicle with a trunk that we cannot use. They slipped one by me as I didn't expect a liftgate without an automatic closing mechanism. My trade in was a 2019 vehicle that had an automatic mechanism so I did not realize a new one wouldn't have such a thing and that it would open way too high to reach. They pulled a fast one on me. Extremely disappointed. More
Just a great bunch of guys/gals! They take good care of all your concerns! They take good care of all your concerns! More
The dealership staff worked as a team every time we visited the Dealership. Our representative Mario Rodriguez is a standout, always willing to help us with whatever we need. Our resent visit to the se visited the Dealership. Our representative Mario Rodriguez is a standout, always willing to help us with whatever we need. Our resent visit to the service department for a minor recall issue was handled quickly and efficiently. More
The sales and service team at the dealership is awesome! Highly recommend! We have purchased multiple vehicles from them and will be back for the next one! Highly recommend! We have purchased multiple vehicles from them and will be back for the next one! More
Scheduling and service was easy and timely. I have used them multiple times and have been generally happy. I have used them multiple times and have been generally happy. More
I would've have gave a 0 but have to give a 1 to post a review.. terrible place with inexperience tech that's not knowledgeable of cars just want your money they been working on my car since 7/2024 out of review.. terrible place with inexperience tech that's not knowledgeable of cars just want your money they been working on my car since 7/2024 out of $2000 and still no car stay issue and because no one check my second battery underneath my driver seat cause they have my car sitting up there for 2 months collecting dust worse place ever do not take you car to this place! More
Broke down on our way home to New York. Turned around. They had my truck fixed by the next morning. We had no appointment. They were great Turned around. They had my truck fixed by the next morning. We had no appointment. They were great More
Great place to buy a vehicle! Everyone was so helpful and Mario was the best! Everyone was so helpful and Mario was the best! More
Stay Clear of this dealership. Do not give them your hard earned money. They do not honor their warranties and the service center is just as bad. They literally installed parts inc Do not give them your hard earned money. They do not honor their warranties and the service center is just as bad. They literally installed parts incorrectly on my son's Jeep and refuse to make it right. BE WARE!!! More
Great customer service! Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sti Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sticker shock" when given the estimated repair cost.😳 We'll have no problem taking our vehicles (Journey and Chrysler 200) back to this dealership for service when needed. Thanks Jason! More