
Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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BOUGHT VEHICLE ON 10/14/2023 TRADED IN MY VEHICLE AND CASH TOWARDS PURCHASE OF A 2012 RAM 2500 DIESEL SOLD AS IS. CALLED DEALERSHIP MONDAY TO EXPLAIN TRUCK HAD ISSUES AND TRANSMISSION WAS ACTING UP, ASK CASH TOWARDS PURCHASE OF A 2012 RAM 2500 DIESEL SOLD AS IS. CALLED DEALERSHIP MONDAY TO EXPLAIN TRUCK HAD ISSUES AND TRANSMISSION WAS ACTING UP, ASKED IF I MAY BRING VEHICLE BACK AND GET THE VEHICLE I TRADED IN BACK, WAS TOLD IT WOULD COST A ADDITIONAL 2600 ON TOP OF THE 1600 I PAID WHEN I TRADED MY VEHICLE. WENT TO DEALERSHIP TUESDAY THE 17TH AND GOT MY VEHICLE BACK COST ME 2600 DOLLARS FOR A VEHICLE I DROVE 130 MILES AND 2 DAYS, I EXPLAINED I WOULD PAY THE 600 SERVICE BILL AND FELT I SHOULD NOT HAVE HAD TO PAY ANYMORE SINCE THE TRUCK THEY SOLD ME WAS A LEMON. More
Need to check tire pressure. They rotated the tire but did not check the pressure. They were low . I got into the car it had the light in for the pressure. They rotated the tire but did not check the pressure. They were low . I got into the car it had the light in for the pressure. More
I had a terrible experience. I brought my RAM Pro Master 2500 with electrical issue my screen was not working and headlight keep going off . After they diagnosed the van they fo I brought my RAM Pro Master 2500 with electrical issue my screen was not working and headlight keep going off . After they diagnosed the van they found a burned wire that was stuck on the catalytic converter so they changed it that’s cost us 2k and nothing changed. The van was at the shop for 4 months I lost a lot of money leaving it there that’s the only van I had for my small business they couldn’t figure out what’s wrong with it. After speaking with almost 3 mangers they always hire and fire different people I guess nothing was solved last manger told me the van need new transmission and engine that would cost about 14k mind as will get you new vehicle wow great solution I guess. I always have to argue with the mechanic advisor josh at the front desk very unprofessional and argumentative person . After wasting money and time and resources I had to take the van out of the dealer and it was at the worse condition then gave it to them definitely very disappointed, and I will never do business with them. I hope everyone can be aware of this and avoid this mistake. More
Had a great experience. No complaints at all. Will be back again for services on my car No complaints at all. Will be back again for services on my car More
Was a good experience. Everyone was so nice and helpful. Will be bringing my car back Everyone was so nice and helpful. Will be bringing my car back More
Most Professional, Courteous and Accommodating. I would only bring my vehicle to Lake Wales Chrysler Dodge Ram. I am most happy with the Team. I would only bring my vehicle to Lake Wales Chrysler Dodge Ram. I am most happy with the Team. More
Very good service. They accommodated me very well when I had a problem. Especially Austin They accommodated me very well when I had a problem. Especially Austin More
Our salesman Mario was excellent! ! He worked with us on getting exactly what we wanted and when it was no longer available, he found one that had everything we wanted plus extras and ! He worked with us on getting exactly what we wanted and when it was no longer available, he found one that had everything we wanted plus extras and we were able to work out a deal. They brought it over from another location the next day and Mario handled the window tinting and getting the side steps ordered and put on for us! We did have a set back on the side steps coming in but Mario saw that they were taken care of and ready before end of day! A week later everything we wanted done to our new Jeep had been done and completed excellently!! The Jeep looks awesome!! We can’t thank Mario enough for what he did for us!! More
Ive beem coming to this dealership for about 2 years now. So far, Ive been treated very well. I usually deal with Josh, and hes always on top of things, but I can also say the same for all the other advisors So far, Ive been treated very well. I usually deal with Josh, and hes always on top of things, but I can also say the same for all the other advisors. More