Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
3,084 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

Directions

By Type

Showing 3,084 reviews

January 17, 2026

Excellent experience working with Danny in the purchase of our new vehicle from Lakeland Volkswagen. He was professional, friendly, and very helpful as we navigated the final process. Larry and all the sta More

by JulieH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

Lakeland Volkswagen responded

Hi Julie, we’re so glad to hear Danny and the team made your experience a positive one. It’s wonderful to know the entire staff at Lakeland Volkswagen was helpful throughout the process. We appreciate your recommendation and look forward to seeing you again.

January 17, 2026

The staff at Lakeland Volkswagen, we're professional, friendly, and able to answer all my questions. They did a great job fixing my car in a timely manner. More

by michael_buehler
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 19, 2026 -

Lakeland Volkswagen responded

Hi Michael, we’re glad to hear our team at Lakeland Volkswagen provided professional and friendly service. It’s great to know your car was fixed efficiently and your questions were answered. We look forward to assisting you again in the future.

January 16, 2026

Jeremy, my service advisor, has been very helpful and patient with me. I appreciate the time he has taken. Jeremy had forgotten to remove the yellow paint dot on the driver-side windshield. As I was gett More

by sunigrl826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 19, 2026 -

Lakeland Volkswagen responded

Hi, we’re glad to hear Jeremy was able to provide helpful and patient service. It’s great that he quickly corrected the oversight and made sure everything was taken care of before you left. We appreciate your feedback and look forward to seeing you again at Lakeland Volkswagen.

January 16, 2026

Give this man, Dominic, a raise! Very kind & easy to work with. Very grateful for Larry in finance too!! Made this whole process smooth regardless of my high maintenance needs! More

by Sydneycollins13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2026 -

Lakeland Volkswagen responded

Hello Sydney, Thank you for sharing your experience at Lakeland Volkswagen. We’re thrilled to hear that Dominic and Larry made the process smooth and enjoyable, even with extra details to handle. Your kind words mean a lot and will be passed along to the team.

January 16, 2026

Ashleigh was a pleasure to work with. I was very pleased with her service. A+ More

by WLIPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh 5 stars
Report | Print
Jan 17, 2026 -

Lakeland Volkswagen responded

Hello, Thank you for sharing your experience at Lakeland Volkswagen. We’re delighted to hear that Ashleigh made your visit enjoyable and provided service that left a positive impression. Your feedback is greatly appreciated.

January 15, 2026

They were very slow. I was told that if I had other issues it could take longer, but I wasn’t even told what was wrong and it still took 3 hours for an oil change. More

by lindsey.m.raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jan 17, 2026 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 15, 2026

Extremely disappointed with my experience at Volkswagen. I’ve been a loyal Audi and VW customer for 7 years, but this has been my worst experience by far. My 2025 ID.4 Pro AWD had serious electrical and sof More

by Ivan Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley (Service)
Report | Print
Jan 17, 2026 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 15, 2026

As always, Great Service! !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen More

by rettacarroll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 14, 2026

Love everything about whent smooth and easy, I waited there about one hour and half and I got service done , thank you More

by EXPRESIDENTE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Report | Print
Jan 15, 2026 -

Lakeland Volkswagen responded

Hi, thanks for taking the time to leave a review. It is great to hear your visit at Lakeland Volkswagen was smooth from start to finish. Getting your service completed in about an hour and a half is always a plus. We appreciate you stopping in.

January 13, 2026

Dealership, (service Dept) is ok but our service advisor, Ashleigh, was excellent. Kept us updated on what was happening during the time the car was in the shop More

by MARISOLMUSTAFA815
Recommend Dealer
Yes
Employees Worked With
Ashleigh
Report | Print
Jan 14, 2026 -

Lakeland Volkswagen responded

Hello, we appreciate you sharing your experience with the Lakeland Volkswagen service department. It is great to hear Ashleigh made such a positive impression. Her communication during your visit truly reflects the level of care we aim to provide. Thank you for recognizing her dedication.

1
2
...
309