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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
3,164 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 3,164 reviews

March 22, 2026

Matthew as my Service Representative was attentive and knowledgeable in the service process. He kept me updated on all issues concerning my vehicle. I would absolutely recommend Lakeland V.W. to anyone lo More

by gaudinmark25@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew - Service Representative - 5 stars
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March 21, 2026

I had a great experience at Lakeland Volkswagen. Matt assisted me during my service visit, and he was extremely polite and made sure all the information was clear and easy to understand. The servic More

by joaomendesrds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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March 19, 2026

I purchased my car at the Brandon dealership and had every intention of continuing to use them for all service needs. But life happens and wasn’t possible. I was in a pinch and had to use Lakeland. I wa More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Mar 21, 2026 -

Lakeland Volkswagen responded

Hello MJ, we’re so glad to hear Ashley and our team at Lakeland Volkswagen were able to make your visit easy and stress-free. It’s great to know you felt well taken care of, and we look forward to seeing you for your future service needs!

March 17, 2026

Everyone had great attitudes and was very nice. I will be back in the future More

by adri.renatam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Guiterrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Astrogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Lakeland Volkswagen responded

Hi, thank you for the kind words. We are glad to hear our team made you feel welcome and provided a great experience. We look forward to seeing you again at Lakeland Volkswagen!

March 15, 2026

Your services were excellent and Jeremy had an excellent customer service I experienced thank you for everything. More

by sh-khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 16, 2026 -

Lakeland Volkswagen responded

Hello, we’re glad to hear Jeremy and the team at Lakeland Volkswagen provided excellent service and made your experience a positive one. Thank you for sharing your feedback, and we look forward to assisting you again.

March 15, 2026

Process from start to finish was expeditious, friendly, and precise. Was pleased with all aspects. More

by biles
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Lakeland Volkswagen responded

Hi, we’re happy to hear your experience at Lakeland Volkswagen was quick, friendly, and precise from start to finish. It’s great to know every part of the process met your expectations. We appreciate you choosing Lakeland Volkswagen and look forward to serving you again in the future.

March 14, 2026

I had a really good experience this time around. Brought my 2024 GTI in for service to get its puddle lights replaced. Everything went great. More

by JTerry81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Marler, Dan Yerkes
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Mar 15, 2026 -

Lakeland Volkswagen responded

Hi, we’re happy to hear your visit to Lakeland Volkswagen went smoothly. It’s great that the service for your 2024 GTI’s puddle lights was handled without any issues. Thank you for sharing your experience.

March 14, 2026

Excellent service , Ashley is great ! Always communicate on time all reference on the car , very costumer service She is the best ! More

by RODRAMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Mar 15, 2026 -

Lakeland Volkswagen responded

Hi, we’re thrilled to hear Ashley provided such excellent service at Lakeland Volkswagen. Timely communication and clear guidance make a big difference, and it’s great to know she made your experience so positive. Thank you for sharing your feedback.

March 13, 2026

Ashley was awesome. Got my car right in without an appointment and accessed my situation with low air in my right front tire and got the repair done. More

by dave.mcclamma47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashely in the Service Department
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Mar 14, 2026 -

Lakeland Volkswagen responded

Hello Dave, thank you for your feedback about Lakeland Volkswagen. It’s great to hear Ashley handled your tire issue promptly and made the process easy. We’re happy your visit went smoothly and everything was taken care of.

March 13, 2026

Ashleigh was great as always. Was quote 3-5 hrs for warranty repair but she was able to get me out of there in less than 2 hours! More

by tmak2830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh in service
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Mar 14, 2026 -

Lakeland Volkswagen responded

Hello, thank you for your feedback about Lakeland Volkswagen. We’re glad Ashleigh was able to complete your warranty repair faster than expected and make the visit smooth. It’s always great to hear when her efforts make a real difference for our customers.

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