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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,936 reviews

March 02, 2023

Awful customer service! acted like they did us a favor by not diagnosing properly did not listen to us just blamed us terrible More

by adriannawales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gio horrific
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March 01, 2023

Friendly, no bs, striaght forward and very informative. No complaints, would recommend service for friends and family. More

by LuisSntn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Mendez Mounier, Anthony Walters
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February 28, 2023

Staff is always friendly and I am thankful for your transporters as well. I’ve always had a good experience with the service writer Matt. More

by samara.clore74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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February 27, 2023

Estimate was reasonable and job completed on time and without incident. Will definitely use again if needed. More

by vig86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
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February 24, 2023

Our experience was great with Lakeland VW and staff. Would definitely purchase again from them. More

by LAMBETH84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Broyles, Anthony Walters
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February 23, 2023

Great staff and amazing service and very professional they explained everything to me in and did their best to help me. More

by eman.hatimmidhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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February 22, 2023

Quick efficient pleasant to work with like to mention Kaitlyn find job to badger 50 miles away from me More

by RICHARDMOSS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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February 22, 2023

3 hours for an oil change WITH a scheduled appointment. Also have to remind them about my service warranty every time. More

by mshannon1389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
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February 19, 2023

I am thankful for the team and helping me figure out what was wrong with our car I appreciate them listening to me about what was going on and taking the time to look at everything. And getting the job done More

by SEXYMAMA1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and the guys that worked on the car , Matthew Lindberg, Katlyn Oldham
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February 17, 2023

Your team delivered great customer service. They were helpful with additional paperwork. And delivered fast service More

by janicestrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
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