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Lakeland Volkswagen

Lakeland, FL

4.3
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,936 reviews

February 05, 2023

Did not appreciate your checking out anything other than what I asked for I don,t believe what you charged for the little part you replaced I feel that was robbery I will certainly try not to come back ther More

by BTKINGJR
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Katlyn Oldham
February 03, 2023

.My patronage is consistant because of Matt and others in the service dept! They always supass my expectations. More

by moyano.lou
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
February 03, 2023

Incorrect price quoted. Work order Incorrect and included services that were not requested. No follow-up on resolution More

by Shaun
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Recommend Dealer
No
Employees Worked With
Matthew Lindberg
February 02, 2023

Fast and reliable good service will recommend any time thank you for the fast and good More

by 1021joey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
February 02, 2023

Dealership has a nice enough waiting area. They offer a few free beverage offerings to customers. More

by samiprice868
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
February 01, 2023

I love the ease of service and the constant updates about my vehicle. Shuttle to mall if I have a long wait is definitely a plus and better than other places I’ve been to under other vehicle brands. More

by OMAR1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeff, Katlyn Oldham
January 30, 2023

Great and efficient service. They take good and quick care of their customers. And the car wash service is awesome More

by Jmarchi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
January 29, 2023

OUTSTANDING! ! Both Michelle and Larry are awesome people, they made me feel more like I was apart of their family and I appreciate the help that they gave me and More

by ms.ressa03
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Anthony handling the Internet sales and our salesman Will were both low pressure and very knowledgeable. They stayed late to finalize our details and followed up a week later about some additional accessorie More

by Erin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Moldando, Anthony Walters
January 26, 2023

Sales department is good, but service department is lacking. I needed a tire replaced asap but they were not able to do it for a few several days. More

by jon.stebbins25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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