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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,909 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,909 reviews

October 06, 2022

Ashley was the best she knows her job she made us feel right at home best car salesman or woman lol I’ve ever dealt with ,she knows about the VW and set up our phone to the car ,all and all she was fanta More

by JDWPZW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Broyles
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October 01, 2022

Lakeland VW will take advantage to charge customers which was included with the parts ( Battery)that you purchased from them . More

by Fred Ci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Perard
Report | Print
September 30, 2022

Service labor over charge that supposed to be included for the purchase of new battery. More

by Fred Ci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Perard
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Oct 01, 2022 -

Fred Ci responded

Jeff Perard is not a friendly person

Oct 01, 2022 -

Fred Ci responded

You told me to wax and clean the car but you didn't do it ? the still some dirt on the car.

September 27, 2022

Service isn't as personal as it used to be. It's all business, little to no heart. More

by TGGUY92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Perard
Report | Print
September 26, 2022

Did a great job in good time but forgot to do my oil change. Promised a discount on that when I bring it in. More

by TSTOKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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September 25, 2022

Great service, I have had them service my car a few times and have always been satisfied. More

by Z28MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
Report | Print
September 24, 2022

Excellent service! They were very helpful in getting my engine replaced and coolant issue taken care of. I will continue to get my car serviced here over and over again More

by CHRISDAY07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
Report | Print
September 24, 2022

No pressure tactics, great prices and high quality cars, and knowledgeable staff, overall wonderful experience! More

by Hlpeterson1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walters
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September 24, 2022

Did 10000 mile service on both vehicles and had it both done before noon and had us back to work 😀 More

by KNOBLOCH532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
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September 22, 2022

Lakeland VW has excellent staff and mechanics. They are competent and friendly. We plan to have our car serviced at Lakeland VW on-going. More

by Mark W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
Report | Print
Sep 23, 2022 -

Mark W responded

Thank you Lakeland VW for having excellent staff and customer service and helping us take care of our VW car.

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