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Lakeland Volkswagen

Lakeland, FL

4.3
2,923 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,923 reviews

May 03, 2022

The service department was very professional in dealing with my 20k mileage service appointment. On my 10K service there was an issue that arose. It was documented in their computer and when brought to the More

by jljsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
May 03, 2022

Good service depth. Friendly and informative. It was a Really good experience for me and my wife More

by harry.clark113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Anthony McCalla
May 03, 2022

It's was OK. Nothing amazing about an oil change. They didn't put a next change sticker up. More

by Teri.wiseman14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
May 03, 2022

Focus is on sales……yes, however, excellent sales and service. Their people don’t miss a beat. They have actually made it pleasurable to go purchase a vehicle and walk out happy!!! Positive, positive , p More

by vwd510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence "Trey" Chapman, Jeff Perard
May 02, 2022

JEFF WAS GREAT THANK YOU , service was awesome and the driver who took and brought me back was great guy too More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
May 02, 2022

I am glad that I took my care in for an oil change and agreed to have it evaluated for further issues. I appreciate that my car is safer to be on the road and runs and drives so well. More

by REDHEADRDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
May 02, 2022

Great service! In and out within 2 hours of an unscheduled appointment. Thank you for helping me stay safe! Low tire pressure ended up being a nail in the tire. More

by lparson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
May 01, 2022

The entire process was painless and pleasant. My salesman was great as was the finance manager. No pressure, just good service. Thanks More

by benkupfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Mendez Mounier
April 30, 2022

They were pretty fast and very courteous. They offered a car wash and had a very nice waiting area. More

by tehweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman, Jeff Perard, Matthew Lindberg, Anthony McCalla
April 30, 2022

Longer wait times but great service provided. Will never buy any other brand VW is the way to go More

by johanna.demers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg, Anthony McCalla
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