Lakeland Volkswagen

Trey is always great! This is our 3rd vehicle in less then a year we have leased from Lakeland. We wouldn’t go anywhere else! Also the e finance manager is AMAZING! then a year we have leased from Lakeland. We wouldn’t go anywhere else! Also the e finance manager is AMAZING! More

Customer friendly Driver available to back and forth Customer friendly Driver available to back and forth drive while car is being serviced Service manager quick to attend to customer Clean waiting Customer friendly Driver available to back and forth drive while car is being serviced Service manager quick to attend to customer Clean waiting area and restrooms More

Terrible, they gave me an oral estimate of $843, after checking with other dealership i found out they were trying to do services already preformed to the vehicle. They refused to give me a written estim checking with other dealership i found out they were trying to do services already preformed to the vehicle. They refused to give me a written estimate, i spent over 4 hours and came out with a $352 bill. Never again! More

I just leased a car at Lakeland Volkswagen. Hunter Jackson was the salesman I worked with this time. He was thorough and friendly and supplied me with good confident service. I recommend this dealer Jackson was the salesman I worked with this time. He was thorough and friendly and supplied me with good confident service. I recommend this dealership and in particular Hunter Jackson, fir good quality service. More

We seen the vehicle that we wanted on line , the exact model , color , year etc. , I called Lakeland VW , Hunter Jackson answered , he told me about the car and assured me that it was as nice as it model , color , year etc. , I called Lakeland VW , Hunter Jackson answered , he told me about the car and assured me that it was as nice as it looked on line , we drove 2 hours south to check the car out , when we pulled into the lot we knew it was the one , Hunter greeted us , he was very professional , polite and very friendly , he made it happen for us , we drove it home and have been very pleased with our purchase , thanks to Hunter More

I was very pleased with my time at VW. Everyone was very kind. One of the sales consultants led me to the service dept. when I came in. And Jeff was very pleasant. kind. One of the sales consultants led me to the service dept. when I came in. And Jeff was very pleasant. More

Very friendly. Did not push us to purchase and instead was focused on our questions and ensuring the experience was positive and efficient. Offered the best deal in terms of rebates and trade in value. was focused on our questions and ensuring the experience was positive and efficient. Offered the best deal in terms of rebates and trade in value. More

The service department was able to diagnose our Jetta’s issue quickly. Unfortunately, a part had to be ordered and would take 7-10 business days for arrival. It took a little longer than expected due to issue quickly. Unfortunately, a part had to be ordered and would take 7-10 business days for arrival. It took a little longer than expected due to delivery but Tony kept me informed the entire time. More

Service was bad my battery was all corroded when I came back from vacation, and I had to replace the battery I called the dealership! They told me they would speak to the sales manger and never called me b back from vacation, and I had to replace the battery I called the dealership! They told me they would speak to the sales manger and never called me back, I tried calling back and no one answer the phone. More

Terrible inventory, charming associates. Perfect recipe for a blooming business. Brought up an issue with my vehicle NOT EVEN A MONTH, was told to bring it in. Took it in, and service dept took note of iss for a blooming business. Brought up an issue with my vehicle NOT EVEN A MONTH, was told to bring it in. Took it in, and service dept took note of issue and brushed it off, stating it was because of the “newness”. Long story short, company told me they don’t recall my visit and ended up paying a large sum of money for a vehicle bought less than 90 days ago. More