Jeff Arthur

We had the pleasure of working with Hiram to purchase our newest vehicle at Lakeland Volkswagen this weekend. When I first called and Hiram answered the phone, he quickly answered all of my questions, was ve newest vehicle at Lakeland Volkswagen this weekend. When I first called and Hiram answered the phone, he quickly answered all of my questions, was very respectful and helpful. We did not live close to this dealership but they had a vehicle that checked all of our boxes so we wanted to make sure all the ducks were in a row before making the drive over. Hiram greeted us and spent quality time with us making sure all of our questions were answered so that we knew everything there was to know about the vehicle and he was not pushy AT ALL. He was a breath of fresh air for the car buying business as we felt so comfortable and not pressured. Once we decided this was the vehicle for us, Hiram and Jeff were able and willing to work with us to reach a deal we were comfortable with. When picking up the vehicle, Hiram had everything in order and ready to go and even went above and beyond to clean some spots on the car that he felt like needed cleaning. Hiram has been with this specific dealership for over 15 years and is a major asset to this location. We will for sure be contacting and referring him to friends and family for all future car buying needs. More

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General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal with Volkswagen again More

by raven_west25 Verified Customer Verified Customer

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Lakeland volkswagen is the best volkswagen around, I have been coming here now for years. been coming here now for years. More

by Churos paper Verified Customer Verified Customer

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Hiram was very knowledgeable and thorough during our test drive and purchasing process. Not pushy at all! drive and purchasing process. Not pushy at all! More

by Llc Verified Customer Verified Customer

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Best car buying experience I've had in years possibly ever. Would recommend to everyone I know. ever. Would recommend to everyone I know. More

by cameromike1 Verified Customer Verified Customer

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Accommodating, & extra Helpful. Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit More

by mjherv58 Verified Customer Verified Customer

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Previous I submitted a negative review of the dealership. That review was premature and inaccurate. The dealership seems to be committed to doing the right thing. That review was premature and inaccurate. The dealership seems to be committed to doing the right thing. More

by gohlen222 Verified Customer Verified Customer

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Michelle was excellent at assisting- great team. They seem to be fair on today's pricing! I would recommend! They seem to be fair on today's pricing! I would recommend! More

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The service we have received the few times we were here was efficient, and done in a great timely manner. Also good at keeping you updated during your time of waiting. https://www.facebook.com/182806701 was efficient, and done in a great timely manner. Also good at keeping you updated during your time of waiting. https://www.facebook.com/1828067011/posts/pfbid0CKmtefBPMt43AzMH6P7wB9a1BzpBTjCeNx8BMR4Drtfj6VzYVLfggKwXwzJpJLs8l/?mibextid=Nif5oz More

by BSSMITH61 Verified Customer Verified Customer

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I drive from Brandon for the exceptional service I receive at Lakeland Volkswagen. It’s always a great experience. receive at Lakeland Volkswagen. It’s always a great experience. More

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