
Lakeland Volkswagen
Lakeland, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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2019 Atlas We bought a 2019 Atlas this past week and the whole process from start to finish couldn’t have been any better. Corey made the process seamless and m We bought a 2019 Atlas this past week and the whole process from start to finish couldn’t have been any better. Corey made the process seamless and made the whole car buying experience pleasant. Thank you so much! More
Excellent experience Had a great experience. Bradley was great, kept in touch with us throughout the whole process. Would highly recommend this dealership. Finance depar Had a great experience. Bradley was great, kept in touch with us throughout the whole process. Would highly recommend this dealership. Finance department went smoothly as well. More
Always a pleasant experience Always a pleasure doing business with Lakeland VW, the service was completed in a quick, competent, and efficient manner. Lyndsay, displayed exceptio Always a pleasure doing business with Lakeland VW, the service was completed in a quick, competent, and efficient manner. Lyndsay, displayed exceptional customer service and support. More
Battery Feel the battery should have been covered under warranty. Less than 3 years old. Vehicle purchased August 2016. Currently has 43000 miles. Never kn Feel the battery should have been covered under warranty. Less than 3 years old. Vehicle purchased August 2016. Currently has 43000 miles. Never knew of a battery to be tied to mileage just length of time More
Nice Experience Buying New Tiguan My wife and I worked with Trey Chapman with the purchase of our 2019 Tiguan SE. He was very knowledgeable about the features of the car and a very pe My wife and I worked with Trey Chapman with the purchase of our 2019 Tiguan SE. He was very knowledgeable about the features of the car and a very personable guy. They did not negotiate as they offered a very competitive upfront price, contingent on you financing with them. Looking forward to driving the new VW!! More
Fair price, quick paperwork, friendly Everyone was friendly, price was fair, sales guy was awesome, finance guy was prepared with the paperwork and explained every piece. We were in and ou Everyone was friendly, price was fair, sales guy was awesome, finance guy was prepared with the paperwork and explained every piece. We were in and out in less than 2 hours and that included the test drive. More
Bad customer service Lousy communication about car status. Just made excuses for all the problems. Didn't do all the service on this visit due to terrible scheduling so I Lousy communication about car status. Just made excuses for all the problems. Didn't do all the service on this visit due to terrible scheduling so I need to take it back again. Very unimpressive. Do not schedule your appointment online because they don't read the notes and don't prepare parts in advance. More

Excellent It was a very good experience. Would shop for a vehicle there again, the whole staff was very helpful and the sale went smoothly for us. It was a very good experience. Would shop for a vehicle there again, the whole staff was very helpful and the sale went smoothly for us. More
Friendly and Helpful service The manager and staff were friendly and helpful when searching for a Volkswagen vehicle. Mr. Shepherd answered all of my questions and any concerns The manager and staff were friendly and helpful when searching for a Volkswagen vehicle. Mr. Shepherd answered all of my questions and any concerns I had. Also, he followed up in a timely manner regarding our purchase. More
Great service and as usual outstanding customer service. Appointment for service and car completed when said with being greeted to updated phone call to provide in and as usual outstanding customer service. Appointment for service and car completed when said with being greeted to updated phone call to provide info on car More