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Lakeland Volkswagen
Lakeland, FL
2,947 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,947 reviews
Verified Customer
January 17, 2024
Great experience and easy transaction. Friendly and informative staff without being pushy. I would highly recommend! Friendly and informative staff without being pushy. I would highly recommend! More
by SFRN1978
January 16, 2024
Touch of class! ! Thank you, Nick, for making it so easy to purchase my vehicle! I found my ideal SUV through cars.com at Lakeland Volkswagen. Being 3 hours away, Nic ! Thank you, Nick, for making it so easy to purchase my vehicle! I found my ideal SUV through cars.com at Lakeland Volkswagen. Being 3 hours away, Nick handled my questions and concerns over the telephone and had everything ready for me when I arrived at the end of the week. It was quick and painless and everyone I interacted with was courteous and professional. Not one person was pushy or rude! Again, Nick made this a pleasurable experience and I highly recommend buying here! More
by April Waddell
January 14, 2024
Great customer service! Great customer services, it is amazing how they provide you with a video to ensure the customer knows everything that is needed. Great customer services, it is amazing how they provide you with a video to ensure the customer knows everything that is needed. More
by Lroman27
Employees Worked With
Matthew Lindberg, Matthew Lindberg
January 14, 2024
I've always had a great experience with them. Great customer service. They clearly explain what they are going to do with my vehicle, keep me updated on the progress. They have a comfortable wait Great customer service. They clearly explain what they are going to do with my vehicle, keep me updated on the progress. They have a comfortable waiting room with coffee, water, and snacks available. More
by pjmedina
Employees Worked With
Katlyn Oldham, Katlyn Oldham
January 14, 2024
Friendly. Quick. Accurate Great communication with me. Diagnosed and fixed the problem in less time than expected Quick. Accurate Great communication with me. Diagnosed and fixed the problem in less time than expected More
by stephanie.0310
Employees Worked With
Katlyn Oldham, Katlyn Oldham
January 14, 2024
Great wonderful people Always do excellent service in very professional manner and very helpful. So glad to have the dealership in Lakeland FL very professional manner and very helpful. So glad to have the dealership in Lakeland FL More
by eresha1979
Employees Worked With
Katlyn Oldham, Katlyn Oldham
January 14, 2024
Easy and quick The dealership did a wonderful job with my car issues and was super accommodating to my needs. Loved my overall experience. car issues and was super accommodating to my needs. Loved my overall experience. More
by sanjanap01234
Employees Worked With
Katlyn Oldham, Katlyn Oldham
January 13, 2024
Hi Katlyn is knowledgeable and professional and it's always a pleasure working with her... service is great and lakeland vw is very accommodating. always a pleasure working with her... service is great and lakeland vw is very accommodating. More
by Williams_don7
Employees Worked With
Katlyn Oldham, Katlyn Oldham
