Lakeland Volkswagen - Service Center

Second time bringing my car for the same issue to be trike “it magically fixed itself (twice)” and that the problem will happen again so just tow it back when it happens. Very frustrating when you are p trike “it magically fixed itself (twice)” and that the problem will happen again so just tow it back when it happens. Very frustrating when you are paying so much for a brand new car and given no resolution. And then also lied to saying things were done that were proven not to be done at all. Car came back with damage that wasn’t on it before and no answers or resolutions. Had to take it to another dealer an hour away a few days later. More

Excellent services I feel very grateful for the service on this occasion, I arrived early, as always they serve me with kindness and I like the service at the dealer since they explain to you with luxury a on this occasion, I arrived early, as always they serve me with kindness and I like the service at the dealer since they explain to you with luxury and details why they recommend you perform the additional services that the dealer finds that need to be performed. More

Communication was poor. My car was not completed by the communicated time and nobody contacted me. I showed up and they were not able to resolve to situation. I was left wit My car was not completed by the communicated time and nobody contacted me. I showed up and they were not able to resolve to situation. I was left without a car for an additional day. Also suggested fixes like interior cabin filter that had been completed within the Last 30 days. More

Overall satisfied except very disappointed in military discount of only $15.00 off a bill over $900.00 discount of only $15.00 off a bill over $900.00 More

Very slow. Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer ques Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer questions asked. More

Very slow. Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer ques Very expensive. Oil change cost does not include tire rotation even though you get one every 10k miles. People didn't seem to know how to answer questions asked. More

Great service. Ashleigh called me throughout the process to let me know the status of my repair. Ashleigh called me throughout the process to let me know the status of my repair. More

Doing business with LW since 2004. Always upfront from sales to finance to ser ice. Always upfront from sales to finance to ser ice. More

First time I took my car to be fixed for the for your phone and the airbag . experience there at the first time was great. phone and the airbag . experience there at the first time was great. More

Great service, they make sure to give you all the details, offer you drinks, and try to get you on your way as quick as possible. details, offer you drinks, and try to get you on your way as quick as possible. More