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1,832 Reviews of Lakeland Volkswagen - Service Center
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Verified Customer
January 13, 2022
There is never a loaner car available. $1300+ in repairs plus rental car expense. At least none in my last three visits. I guess your appointment needs to be made according to loaner car availability. plus rental car expense. At least none in my last three visits. I guess your appointment needs to be made according to loaner car availability. More
by ATLANTIKSHIELD
Employees Worked With
Anthony McCalla
January 07, 2022
Worst experience ever! Understaffed. Bad customer service. I will never go back to this dealership nor buy another VW car period!! service. I will never go back to this dealership nor buy another VW car period!! More
by CADCO96
January 07, 2022
Always great service. They do a thorough check and let you know what is needed and the cost before proceeding. Service was quick and my car was washed which was an added bonus! you know what is needed and the cost before proceeding. Service was quick and my car was washed which was an added bonus! More
by mariahinder
Employees Worked With
Jeff Perard
January 03, 2022
Quite rude people here. Had to calm down the service department cause they were so upset that day apparently and had a terrible attitude. We left and went to a different dealership that day due to the o department cause they were so upset that day apparently and had a terrible attitude. We left and went to a different dealership that day due to the overall rudeness. More
by Connor
Employees Worked With
Lawrence "Trey" Chapman, Jeff Perard, Anthony McCalla
January 03, 2022
It has good mechanics, good customer service and pretty decent coffee. Work was done in a timely manner and updates were provided by the appropriate personnel. decent coffee. Work was done in a timely manner and updates were provided by the appropriate personnel. More
by scottbdickie17
Employees Worked With
Anthony McCalla
December 30, 2021
Customer service was outstanding. Even the sales rep was great. I would recommend this dealership to everyone. I will be purchasing my son next car from here. great. I would recommend this dealership to everyone. I will be purchasing my son next car from here. More
by strawberr8346
Employees Worked With
Jeff Perard, Hunter Jackson
December 21, 2021
It's quite obvious why I keep coming back to Lakeland It's quite obvious why I keep coming back to Lakeland Volkswagen and don't mind the driving from Orlando is because of the great service that I get f It's quite obvious why I keep coming back to Lakeland Volkswagen and don't mind the driving from Orlando is because of the great service that I get for my 2017 Passat. The staff takes care of costumers professionally and the waiting area is clean and complies with covid safety measures. More
by lexdg
Employees Worked With
Anthony McCalla
