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1,837 Reviews of Lakeland Volkswagen - Service Center
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May 11, 2020
Tried to sell me an entire power steering assembly. Had second opinion just needs fluid. My son is there with Disney program. Can’t stand when dealerships take advantage of young people. Exactly why w second opinion just needs fluid. My son is there with Disney program. Can’t stand when dealerships take advantage of young people. Exactly why we don’t buy vw’s anymore. More
by rpm2965
Verified CustomerEmployees Worked With
Jonathan Fiermonti, Jeff Perard
May 11, 2020
Dealership personnel are courteous and friendly. Setting up an appointment is fast and easy. Building is very clean. If looking for a different vehicle there is a wide selection to choose from. I would r up an appointment is fast and easy. Building is very clean. If looking for a different vehicle there is a wide selection to choose from. I would recommend this dealership to my family and friends. More
by hollyinvt
Employees Worked With
Have already filled this out
May 11, 2020
Good service, polite, prompt and clean environment. Nice staff, no significant issues of concern. No unnecessary up sale. Like the car wash after each service. 👍 staff, no significant issues of concern. No unnecessary up sale. Like the car wash after each service. 👍 More
by beestropanache
Employees Worked With
Jonathan Fiermonti
May 11, 2020
didn.t have to wait a long time for my 30000 check up I didn,t have to wait a long time for my service. I had an appointment and they were waiting for me.I don't have them telling me that i need this or t I didn,t have to wait a long time for my service. I had an appointment and they were waiting for me.I don't have them telling me that i need this or that, only what i need. More
by GFELLIN
Employees Worked With
Jeff Havard
May 10, 2020
Service Although this service was quite costly, I am very satisfied. Jonathan is someone whom I trust. He always gives me my options and the pros and cons o Although this service was quite costly, I am very satisfied. Jonathan is someone whom I trust. He always gives me my options and the pros and cons of each. Thanks!!! More
by melindawb
Employees Worked With
Jonathan Fiermonti
May 08, 2020
After reviewing the average cost to replace one wheel bearing I realized the $600 I was charged was excessive. Not happy. Feel used. The repair took less than 1 hr. bearing I realized the $600 I was charged was excessive. Not happy. Feel used. The repair took less than 1 hr. More
by DRUSSELL777
Employees Worked With
Brian Woerdehoff, Brian Woerdehoff
May 06, 2020
Problem solved after two attempts but both service persons showed their upmost courtesy in trying to have my vehicle repaired both times. Ver good job! persons showed their upmost courtesy in trying to have my vehicle repaired both times. Ver good job! More
by R.POLITE72
Employees Worked With
Jonathan Fiermonti, Jeff Havard, Jeff Perard
May 01, 2020
Jeff was exceptional from the start. I had a few issues which they found were covered by warranty and he kept me informed every step of the way. Lakeland VW service department is top notch. Well done. which they found were covered by warranty and he kept me informed every step of the way. Lakeland VW service department is top notch. Well done. More
by SNYDERBRANON6
Employees Worked With
Jeff Perard
May 01, 2020
Wish you guys did Body work! Fast focused and nice to work with. Clean & well stocked waiting area. Well done & thank you 🙏 stay safe and be well. work with. Clean & well stocked waiting area. Well done & thank you 🙏 stay safe and be well. More
by laceywallace
April 29, 2020
Had a pleasant visit to the dealership to have diagnostics run on my 2019 Jetta. Jeff met me promptly in the service bay when I pulled up and was very nice. diagnostics run on my 2019 Jetta. Jeff met me promptly in the service bay when I pulled up and was very nice. More
by ELBRUSILOW
Employees Worked With
Jonathan Fiermonti, Jeff Perard
