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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,808 Reviews

1,808 Reviews of Lakeland Volkswagen - Service Center

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November 28, 2019

Great experience Was kept aware of service process. Job completed timely and got a free car wash! Appointment scheduling was very easy. Everyone was so helpful. Thank More

by TTROYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
November 28, 2019

Great customer service I was experiencing troubles with my car which was very frustrating but Lyndsay helped me every step of the way which gave me a lot of relief. She is More

by Bobbi-Ann Laing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
November 27, 2019

Great experience Not like the typical dealership that tries to grin things wrong with your car that aren’t there. Very fast service for the right price. Lyndsay is the More

by adammayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
November 26, 2019

Tailgate Brought car in 3x for tailgate w no resolution. Not happy to keep coming back. Difficult as I am only in town for few days More

by Phsmithrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Jan 16, 2020 -

Lakeland Volkswagen responded

I am sorry for your inconvenience. Thank you for your patience in order to fix your tailgate. Please contact me so we can discuss your situation. Thank you, Brian Woerdehoff Service Director Lakeland VW 863-688-8112

November 25, 2019

VW service Got my GTI serviced. The wait was great.. they even washed my vehicle. Told me when my next service would be so I can plan. More

by CCBICHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Lyndsay Baker
November 25, 2019

Great atmosphere and employees Very friendly and comfortable setting. They offered us a ride to local eateries as we were there a long time. Will go back for sure More

by dez_darby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
November 22, 2019

Exceptional service Brian Weordehoff and his entire team at the Lakeland VW service department always provide an exceptional customer service and it is the best in Florid More

by grimaldo_law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weordehoff, Lyndsay Baker
November 21, 2019

Service of my 2015 VW CC I feeli that I am in the right place to get my car serviced Everybody was friendly and take my concerns serious and value me as a customer! More

by sascha.hanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
November 21, 2019

Awesome Service!! I always enjoy my time there with my service. Johnathan is always so nice and helps with any questions I have. Everyone is so helpful. More

by april0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
November 21, 2019

Always great. All I had to do was have my tires rotated for the first time on my new vehicle, but even that was done quickly. I have a long time standing relationsh More

by jeff4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
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