Lakeland Volkswagen - Service Center

Wasn't the usual personnel as it was close to the holidays so I didn't really get the same warm customer service feeling that I usually get from the regular employees. holidays so I didn't really get the same warm customer service feeling that I usually get from the regular employees. More

very good service thank you very much they were very polite and courteous thanks again polite and courteous thanks again More

Las personas muy amables muy atentos y te ayudan en lo que necesitas los recomiendo. que necesitas los recomiendo. More

There was construction during my visit. I was told my car was ready and stood waiting for 20 minutes. I was told my car was ready and stood waiting for 20 minutes. More

Went in for oil change, tranny flush, brake job and spark plug. Next day found the oil on the garage floor. Had to return to get fixed whatever they did or forgot to do. All I get for the trouble is apology plug. Next day found the oil on the garage floor. Had to return to get fixed whatever they did or forgot to do. All I get for the trouble is apology but no credit or discount on my 1200 dollars bill for the job not well done. Now, I am not sure if I can trust the workmanship at the shop. More

Great customer service Everything was great. Ashleigh took care of us and was always attentive to our needs Ashleigh took care of us and was always attentive to our needs More

Quick access even though I was not at my appointment time Thanks Everything was AOK Thanks Everything was AOK More

Spoke with him personally, and he was very pleasant and said he would do just exactly as I asked and told me he would give me a call back. It's been probably three weeks and I haven't heard from him yet. I said he would do just exactly as I asked and told me he would give me a call back. It's been probably three weeks and I haven't heard from him yet. In the meantime, I have purchased another vehicle at another dealership, followed through with their promises. More

Always helpful and reliable blah b;lah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

Always professional and knowledgeable. Made sure you felt at home. Totally awesome experience. Couldn't ask for more Made sure you felt at home. Totally awesome experience. Couldn't ask for more More