Lakeland Volkswagen - Service Center

Everyone is courteous and friendly. Always keeps me informed on what is going on. Very clean Always keeps me informed on what is going on. Very clean More

Every one was courteous and professional. Kaitlyn was extremely thorough and helpful. She provided me updates throughout the service process. Kaitlyn was extremely thorough and helpful. She provided me updates throughout the service process. More

All I wanted was an oil change and cabin filter change plus wiper blades but before they did this they wanted to other items totaling $700 and you can't tell me otherwise because my wife used to work for plus wiper blades but before they did this they wanted to other items totaling $700 and you can't tell me otherwise because my wife used to work for VW that the mechanics get a commission for more work. Just do what people ask to be done More

Excellent attention, good service and very helpful. Many thanks, great work as well. Took good care also Many thanks, great work as well. Took good care also More

Kaitlyn was great. I had to talk to Gino and his customer service needs some help. Instead of focusing his attention on the customer, me, he was distracted but one of I had to talk to Gino and his customer service needs some help. Instead of focusing his attention on the customer, me, he was distracted but one of his employees and didn’t even have the respect to ask me to hold or anything. More

I was greeted and informed throughout my appointment. Great service. Timely and kept me well informed. Great service. Timely and kept me well informed. More

Excellent service and very professional customer support they go extra mile for the customer and very happy they go extra mile for the customer and very happy More

The staff is very pushy. The wait time is outta this world. 4 hours for a tire change is insane. The wait time is outta this world. 4 hours for a tire change is insane. More

Straightforward feedback here. This is an excellent VW service department, including the Service Manager. Excellent service department and excellent Service Manager. This is an excellent VW service department, including the Service Manager. Excellent service department and excellent Service Manager. More

I've purchased several vehicles from this dealership. I referred a few colleagues who leased SUVs. Not all of my interactions have started out on a positive note but the people there worked hard to get a I referred a few colleagues who leased SUVs. Not all of my interactions have started out on a positive note but the people there worked hard to get all the details resolved each time no matter the issue. More