Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,812 Reviews of Lakeland Volkswagen - Service Center
Sort by
October 28, 2023
Already did give her an outstanding review as she was very knowledgeable and professional and kind! very knowledgeable and professional and kind! More
by donna.sica
Verified Customer
October 25, 2023
I was well informed about the service(s) that my vehicle needed. The work was done correctly the first time. Will be going back in future to get the other repairs done needed. The work was done correctly the first time. Will be going back in future to get the other repairs done More
by DYEAGER50
Employees Worked With
Other Employees :
Tech Jeremy Magann for doing a great job on vehicle
October 25, 2023
Absolutely the worst experience spent 70. 00 on Uber rides for nothing to be done to my car other then come back to see us... The service department called me at noon on a Saturday appointment 00 on Uber rides for nothing to be done to my car other then come back to see us... The service department called me at noon on a Saturday appointment to say we don't have time to work on your car meanwhile I was at my appointment at 8 am like they asked me to More
by jasontalley1201
October 24, 2023
Everyone at the service center is wonderful to work with. Ashleigh is always very kind and does everything she can to make a good impression, not just for herself but for the service center as a whole. Ashleigh is always very kind and does everything she can to make a good impression, not just for herself but for the service center as a whole. More
by SAMANTHA_GOINS19
October 22, 2023
Accommodating, & extra Helpful. Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit More
by mjherv58
Employees Worked With
Other Employees :
Matthew Lindberg
October 21, 2023
Prices seem to have gotten a little too high for me to continue getting service there, so more than likely I will be having my vehicle serviced somewhere else. continue getting service there, so more than likely I will be having my vehicle serviced somewhere else. More
by angoston21
Employees Worked With
Jeff should still be there
October 21, 2023
Great employees that understand the importance of customer service and knowledge of the product. Everyone acts like the owner. The look of confidence and passion is on the face of every person. customer service and knowledge of the product. Everyone acts like the owner. The look of confidence and passion is on the face of every person. More
by eitakmc26
Employees Worked With
Ashley
October 20, 2023
All the folks at this location is good on customer service so far it one of best service so far it one of best More
by raginnorman11
October 19, 2023
Katelyn is a great service advisor. I’ve seen her each for each of my service appointments and is always courteous and welcoming. I’ve seen her each for each of my service appointments and is always courteous and welcoming. More
by Fig
Employees Worked With
October 19, 2023
Consistently exceeds my expectations. Very satisfied with the sales and service department and would highly recommend them to anyone seeking a new car. Very satisfied with the sales and service department and would highly recommend them to anyone seeking a new car. More
by jerryfoyadkins
