Lakeside Chevrolet

The service department was awesome helping me out with the work that needed to be done, great people to work with!!!! the work that needed to be done, great people to work with!!!! More

The greeting was kind and he cared to accommodate my needs of a last minute oil change . He explained all there finds and what all they checked. needs of a last minute oil change . He explained all there finds and what all they checked. More

Been going a few times over a couple years and a relationship being developed and a positive comfort level for taking car for servicing!! relationship being developed and a positive comfort level for taking car for servicing!! More

Jerrad was quick to get me in for an unexpected issue right after thanksgiving. Very professional and kept me in the know of everything going on. I appreciate his and his teams quick turn around on my ve right after thanksgiving. Very professional and kept me in the know of everything going on. I appreciate his and his teams quick turn around on my vehicle! More

I had to come back multiple times for the same issue. Never got a satisfactory answer. Paid for three types of diagnostics. Never got a satisfactory answer. Paid for three types of diagnostics. More

Easy to work with. Explained everything well Worked for us to get best rate we could get Explained everything well Worked for us to get best rate we could get More

The manager was very rude and also took back the loaner when I needed it most I am on dialysis and on limited funds do to not being able to work because of the dialysis treatment 3 days a week while waitin when I needed it most I am on dialysis and on limited funds do to not being able to work because of the dialysis treatment 3 days a week while waiting for a kidney transplant I only needed the loaner for another 4 days while they still had been working on my car ,that's the 2 issues I had the attitude from the manager I could live without I have enough dealing with kidney failure. More

I live over an hour away, I have purchased 3 vehicles from there but to maintain warranty i utilize them for service. The last 3 times I have waited nearly 2 hours for an oil change drop off is not an op from there but to maintain warranty i utilize them for service. The last 3 times I have waited nearly 2 hours for an oil change drop off is not an option for me, I have also tried to get a leaky tire fixed multiple times since truck was new still leaks 3-5 psi a week. More

I dropped off my vehicle for a recall at noon and went to do some shopping. Called for an update around 2:30 to see if it was going to be a while still and if I should go home since I live 20 minutes away or do some shopping. Called for an update around 2:30 to see if it was going to be a while still and if I should go home since I live 20 minutes away or if I should come wait until it'sdone. I was told he would check and call me back in a few minutes. I never recivers a phone call back. I showed up at the dealer again around 4 and asked in person and they pulled the car out a few minutes later. My biggest complaint is certainly not getting a phone call back but the counter personal seemed somewhat unprofessional and disinterested in general. More

We purchased a 2019 Ram 1500 Big Horn from Lakeside Chevrolet and were told it had been inspected and was in good condition. Within just a few days, our mechanic diagnosed a serious pre-existing camsha Chevrolet and were told it had been inspected and was in good condition. Within just a few days, our mechanic diagnosed a serious pre-existing camshaft issue. This is not something that develops in a few days and should have been caught before selling the truck. When we first reported the issue, we were told the truck was sold “as is” and there was nothing they could do. Only after we explained the seriousness did they mention bringing it four hours back to their shop, something our mechanic advised against because driving it that far risked further engine damage. We were without the truck for a week getting it repaired locally. The dealership later told the Attorney General we declined help, but the offer to “inspect it” came long after the initial refusal and after the severity of the repair was already known. We also corrected the dealer’s inaccurate claim about the repair estimate. This entire experience has been disappointing, and we would caution others to be very careful when buying a used vehicle here. More