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Lakeside Toyota
Metairie, LA
724 Reviews
Lakeside Toyota has been a volume Toyota dealer in the Greater New Orleans for over twenty two years specializing in new Toyotas, and Toyota Certified cars, trucks, and SUVs in Louisiana. We are located at the foot of the Causeway in Metairie, La.
In 2004, the Scion franchise was added to the dealership offering a greater selection to our customers with models such as the Scion XA, XB, TC and the new sporty FRS.
We also offer a wide variety of new and used Toyota cars, Trucks and SUV's such as: Avalon, Camry, Solara, Corolla, Matrix, Prius, Yaris, Tacoma, Tundra, 4 Runner, FJ Cruiser, Highlander, Land Cruiser, RAV4, Sequoia, Venza, Sienna, Camry Hybrid, Avalon Hybrid and Highlander Hybrid.
Come in and see why we are a volume Toyota dealer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 724 reviews
December 27, 2023
Salesman Bob licht only thinks about himself. The service department is the worst and unprofessional department I have ever seen. From top to bottom. I had dealings with every service department The service department is the worst and unprofessional department I have ever seen. From top to bottom. I had dealings with every service department manager. There were five of them that were very unprofessional to listen to my concerns. I bought my 2018 Toyota Tundra back in May of 2023. There was an unusual sound my front suspension was making. From there top technicians could not figure out was wrong with it. It was brought to them seven times to diagnose this problem. They try to charge me a diagnostic fee of one hundred seventy dollars. I insisted with all service managers that I have the best warranty which I payed for which is the platinum. Till this day they finally have diagnosed the problem and they said they were waiting for part to come in. I called them last week and the part came in two weeks ago. Now it has been three weeks now since they diagnosed problem and they still have me waiting to get my truck fix. Like I said I pay good money for this warranty which is a platinum warranty. Why do i keep getting pushed to back of the line ? To get my truck fix it has been SEVEN months. Is this truck considered a lemon. Any lawyers out there that might know the law about this matter please let me know. Oh by the way I dealt with the customer relationship supervisor I guess you know the outcome of this conversation. No help once again. From every single person I dealt with at Lakeside Toyota 3701 N Causeway Metairie Louisiana 70002. I just don’t know how this dealership stays in business. Happy Holidays More
by jchristakis63
Employees Worked With
Other Employees :
Constanza he was the most unprofessional. He also the most dishonest manager !!!
Helpful December 16, 2023
The service department try their best with every customer. Just like other businesses, some things are out of the employees control. I've never had an issue in years with them. And if i ever do, I'l customer. Just like other businesses, some things are out of the employees control. I've never had an issue in years with them. And if i ever do, I'll still be a lifelong customer because we are all human and just trying to make it. More
by PaperChaser
Employees Worked With
Other Employees :
Kelsey
November 03, 2023
Called two days in a row and was sent to a recorder on both days. One was to a manager and one was to a service supervisor. Two days later and I am still waiting for a return call. Drove in today (luncht both days. One was to a manager and one was to a service supervisor. Two days later and I am still waiting for a return call. Drove in today (lunchtime) for a quick "look" at my tire light (which was why I called days ago) and no one came out to help me. Totally disgusted. Went online and put in a request for someone to contact me....nill. Guess once I paid $800 for a set of new tires (last week) they are done w/me. (My regular guy, Dave, is on vacation)....maybe that's why nothing is being done. More
by DEE
October 19, 2023
I would like to thank you on yesterday when my daugther purchase a car.your customer service was excellent.you was very patience with my daugther you never rush her.thanks you so much.may god bless you. purchase a car.your customer service was excellent.you was very patience with my daugther you never rush her.thanks you so much.may god bless you. More
by riggins_wanda
Employees Worked With
October 11, 2023
Great people Mr Pat Brown and Luis Deleon big heart great customer service trustworthy I was comfortable with them both. I will send customers their way. Both dress for success, pleasant. I really knew great customer service trustworthy I was comfortable with them both. I will send customers their way. Both dress for success, pleasant. I really knew I had nothing to worry about helping me was no problem. Lakeside Toyota I felt like my family sold me a car. Thanks, Mr Pat Brown and Mr Luis Deleon Great Jobs Kathryn Kelson Pack More
by KKelsonpack
September 15, 2023
Never gave me out the door price with all taxes and fees. Simply giving me run-around with email exchanges. All of the dealers are same, so you are not special either Simply giving me run-around with email exchanges. All of the dealers are same, so you are not special either More
by vic
Employees Worked With
Stacy Williams and another man whose name I don't recall
September 14, 2023
Mr. Bob Licht and Mr. Jessie Johnson were phenomenal!! I traded in my camry for a crossover, and they made this process so easy and seamless! I will always come back to see them! traded in my camry for a crossover, and they made this process so easy and seamless! I will always come back to see them! More
by Skylar Dardar
August 25, 2023
I was lied to about the car I bought, probably just because the salesman had no idea what he was talking about. Absolute nightmare of an experience. because the salesman had no idea what he was talking about. Absolute nightmare of an experience. More
by Hsjensen
Employees Worked With
June
August 10, 2023
I agree with you, Disappointed. My recent review seems to have been removed. And it was not a good one. The only good thing I have to say is a young lady named Kelsey (not a service My recent review seems to have been removed. And it was not a good one. The only good thing I have to say is a young lady named Kelsey (not a service mngr) stepped up to provide me customer service because no service manager would. I believe the service is shotty. The service managers don’t seem to care. They are dishonest, disrespectful and discriminating. I have placed my car in the hands of another Toyota service center that treats me like a valued customer. I’m sure Lakeside Toyota will be removing this review too. More
by Veteran Sandy
Employees Worked With
