49 Reviews of Lakeside Toyota - Service Center
Prius extended warranty My 2007 prius dash went out one day and I brought it to my Toyota dealer to have it serviced. To my surprise service manager Tina Ricks informed me th My 2007 prius dash went out one day and I brought it to my Toyota dealer to have it serviced. To my surprise service manager Tina Ricks informed me that the problem part was a warranty extension and my car still qualified for the warranty. The part needed to be ordered and Tina was able to put me in a rental car as a courtesy to avoid any conflicts that may arise with my busy schedule as a outside sales rep. Tina and the orange team worked digently to ensure the job was completed in a timely manner to meet my schedule. Thank you Tina and your team on a jod well done. Robert More
Shattered my window and refused to pay for it. After waiting a week and paying over $600 for a part, the drivers side window shattered the first time I used the car post-Lakeside Toyota Service Cen After waiting a week and paying over $600 for a part, the drivers side window shattered the first time I used the car post-Lakeside Toyota Service Center. They refuse to assume responsibility. My experience with the service center in New Orleans East has been generally positive (certainly nothing to damage my car or harm people in it...). I will be going there from now on. More
Jean Paul is great! He should get a huge raise. He was always pleasant and helpful. He returned calls quickly and made service easy. Having your car serviced is never convenient, but working with Jean Pau always pleasant and helpful. He returned calls quickly and made service easy. Having your car serviced is never convenient, but working with Jean Paul definitely made it less unpleasant. More
I have been using Lakeside for approximately 10 years to service my Toyotas. They always give me a quote before any work is done and tell you if the work needs to be done today or can wait till the next vi service my Toyotas. They always give me a quote before any work is done and tell you if the work needs to be done today or can wait till the next visit. More
EMPLOYEES ARE COURTEOUS .AND KNOWLEDGEABLE.I WOULD RECOMMEND THIS TOYOTA DEALERSHIP TO ANY ONE IN THIS AREA.THE SERVICE DEPT PROBABLY HAS MECHANICS. WITH THE MOST YEARS OF TOYOTA SERVICE EXPERIENCE OF RECOMMEND THIS TOYOTA DEALERSHIP TO ANY ONE IN THIS AREA.THE SERVICE DEPT PROBABLY HAS MECHANICS. WITH THE MOST YEARS OF TOYOTA SERVICE EXPERIENCE OF ANY IN THIS AREA. BUYING A NEW CAR AT THE DEALERSHIP WAS NOT A STRESSFUL SITUATION, AND THE LAKESIDE PARTS DEPT. IS OUTSTANDING WITH THERE CUSTOMER FIRST APPROACH. ---- 5 STARS----- More
I went in for an oil change, Jean Paul kept me informed through out the entire service of my vehicle. I enjoyed the free wifi, cookies and coffee! They have a very friendly and knowledgable staff. Keep up through out the entire service of my vehicle. I enjoyed the free wifi, cookies and coffee! They have a very friendly and knowledgable staff. Keep up the good work! More
I visited the service department today, Good Friday! They were incredibly busy, but handled my service needs very quickly. They were friendly, smiling, and seemed very genuine about appreciating and wanting were incredibly busy, but handled my service needs very quickly. They were friendly, smiling, and seemed very genuine about appreciating and wanting my business! I will recommend this dealer to all of my friends and family! Great service! More
Great service!!!!!!! Great staff!!!!! Needed help with my car was having problems .... They fixed it right the first time .. Very informed staff ... Knew what they were talking about !!!! :-) will go back fo car was having problems .... They fixed it right the first time .. Very informed staff ... Knew what they were talking about !!!! :-) will go back for all my needs More
Great experience at this dealership both sales and service! The sales experience was genuinely fun and respectful and we ended up with a great buy on our new car. The service department is also exce service! The sales experience was genuinely fun and respectful and we ended up with a great buy on our new car. The service department is also excellent, easy to schedule an appointment and flexible if you need something without an appointment. I highly recommend this very honorable and welcoming dealership. More