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Lamb Chevrolet

Prescott, AZ

2.7
72 Reviews

400 Prescott Lakes Pkwy

Prescott, AZ

86301

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Showing 72 reviews

August 27, 2018

New car purchase We came in to replace a door panel on our Suburban, and left in a 2018 2SS Camaro. Javier was great to deal with. No pressure sales guy. We love our More

by Tebag1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The loan guy
May 15, 2018

Unnecessary oil change. Thought I needed oil change due to the mileage shown on the window sticker. The mileage shown was when the last oil change was performed, not when oil More

by Thomas J Mozako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Gray
May 16, 2018 -

Lamb Chevrolet responded

Mr. Mozako, We are sorry to hear you're unhappy with your service experience. We have many customer that get oil changes based on time and not miles. That is the reason we didn't question your oil change service. I have mailed you a free oil change to replace the one you have lost and hope you accept our sincere apology for the misunderstanding. Please know we are here to help and we appreciate you as a customer. Please don't hesitate to reach out to me personally at 928-777-9360. Sincerely, Heath Janzen Service Director Lamb Chevrolet Cadillac 928-778-5262 hjanzen@lambauto.com

May 05, 2018

Great Sales and Service We have made many new vehicle purchases for over 25 years and each has been an enjoyable experience. The Lamb Service and Accessories departments have More

by jandcauto serv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Schlaifer
April 16, 2018

New vehicle purchase with many after market items installed Bill, and Jerry, made our buying experience very easy, while Dave went out of his way to install a variety of after market products meant to enhance o More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See Review
January 09, 2018

Outstanding Service Robert, my service advisor, is great. He took care of everything with my Colorado and was sensitive to my time constraints. The work was done quickl More

by AZ Pinstriper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
January 02, 2018

Service on my new 2018 Equinox Had a small problem with a rear hatch seal on my 2018 Equinox Robert Manning and Vance took care of the issues without question perfect service then w More

by Equinox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Manning and Vance
December 14, 2017

Cadillac Escalade I purchased a vehicle that was used from Lamb Chevrolet less than 3 months ago. We are currently in New Mexico so we went a ways to pick this vehicle More

by lrupe06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance Manager Rick
December 02, 2017

My Thanksgiving week in Prescott I 'limped' into Prescott. Robert told me to bring my truck in right away. After Vance diagnosed the problem with my truck, he worked on it until it wa More

by Lawndart5m6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and Vance
November 29, 2017

Awesome Came in for a oil change, with a appointment. We were early and Robert Manning greeted us and took the vehicle for service right away. He’s always f More

by Camaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Manning
November 22, 2017

Excellent Always friendly, professional, and knowledgeable. As they are entirely customer oriented, you will never feel any push to sell you something you don' More

by Erik Jung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Schlaifer
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