
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
Very friendly personnel. Derek is a great sales person that has a very high level of of product knowledge. He was very flexible with our schedule when delivering my new Ford!! Thanks to all! that has a very high level of of product knowledge. He was very flexible with our schedule when delivering my new Ford!! Thanks to all! More
This is the third vehicle we've purchased from this dealership and we are always satisfied with the service. The staff work hard to meet our expectations. This is why we keep coming back. dealership and we are always satisfied with the service. The staff work hard to meet our expectations. This is why we keep coming back. More
I started my search for a new car about 3 months ago. I test drove a few different cars and dealt with MANY different dealerships. I had many many negative experiences. I have worked in sales for many ye test drove a few different cars and dealt with MANY different dealerships. I had many many negative experiences. I have worked in sales for many years and I don't put up with typical sales tricks. I called in and spoke with Guz and explained what I was looking for. He personally mailed me a hand written letter and a business card. I think that speaks very loudly to the character and integrity of their sales team. A week later I got a call that my car had come in. Guz didn't try any of the tricks with me. He was straight forward and honest about everything. Guz even snapped some pictures and emailed them to me since I was stuck at work for the day. The whole process went smoothly and I am a happy customer of Lamoureux Ford. I would recommend them to anyone 100%. More
I called Bill in September and told him we were looking for a used vehicle for my college age son, Ben. Something that would be more economical to operate versus the Chevrolet he was presently driving. for a used vehicle for my college age son, Ben. Something that would be more economical to operate versus the Chevrolet he was presently driving. Bill said he would keep an eye out for us and about a month later he called and said he had the perfect car for Ben. We went over to check it out and agreed with Bill that it was the right car for Ben. We immediately sat down with Bill and he gave us the price less trade in allowance for the Chevy. We thought it was a very reasonable price and signed the paperwork to finalize the deal. Ben and I were very pleased with the excellent service and overall handling of this purchase. Bill and all the personnel at Lamoureux Ford are very professional and extremely helpful, at all times. We strongly recommend this dealership for anyone looking for a new or used vehicle. My older son drives a Ford Escape and my wife drives a Ford Edge, both purchased at Lamoureux Ford. We have been very pleased with the performance of both vehicles and the service provided by Lamoureux's service department. More
Lamoureux Ford was once again wonderful to work with. I went to Lamoureux to trade my pick-up for a more passenger friendly adn fuel efficient car. John Boxshus was great. He showed me several options in went to Lamoureux to trade my pick-up for a more passenger friendly adn fuel efficient car. John Boxshus was great. He showed me several options in used vehicles. Their Used vehicle selection was terrific - low miles, new cars. There was no pressure. I drove several models and when I settled on a Focus, I still drove several. I cam e back more than once to see cars before deciding. When I brought my wife to see a car, we began to look at new vehicles as a "future purchase" for her. She has a 2 year old Toyota van. She was attracted to the new Escape. John let us drive one and we were very impressed. We talked at length with John about the pros and cons of trading now or holding on to the Toyota longer. In the end, we bought two cars! John worked so hard to get all the incentives we were qualified for. This made the Escape deal a no-brainer. We lowered our payment and got a more fuel-efficient car. Peter the finance manager was great as well. He was easy to deal wit and got us fantastic rates on both cars. Our dealings with Lamoureux were so pleasant, even fun! How often can you say that about a car dealership. When we picked up the vehicles, John spent a long time with us going over all the features, until we were completely ready to drive way. And having purchased from Lamoureux before, I know the service will be great. We strongly recommend Lamoureux for a dealer you can trust. More
I can't imagine buying a car from any other dealer after buying our last 4 vehicles from Lamoureaux Ford (our extended family has bought 7 additional vehicle there). I reccomend Lamoureaux Ford to everyone buying our last 4 vehicles from Lamoureaux Ford (our extended family has bought 7 additional vehicle there). I reccomend Lamoureaux Ford to everyone I know. Their honesty is impeccable. All the employees greet you; even the owners greet you and thank you for being there. I know I get a fair deal and never worry about getting the run-around. I have had all the service done at the dealership; the service department is very accomodating when making an appointment with Saturday or evening appointments available and never a long wait for an oil change. I couldn't be happier with my experiences at Lamoureaux Ford. More
I called John, asking him for information about my pending lease termination. He gave me a few different options. He told me I could actually get into an identical, brand- new 2012 F-150 for less than pending lease termination. He gave me a few different options. He told me I could actually get into an identical, brand- new 2012 F-150 for less than what I was currently paying. He also presented a deal similar to the lease I signed for my '10 F-150, but on a VERY nice 2013 F-150. I was able to do the same money down and keep my monthly payments the same as well! I could not have been happier. The way he puts you at ease-absolutely NO pressure, is the reason why this is the fourth F-150 leased from John, and the eighth vehicle transaction, overall, in the last ten years from John, through Lamoureux Ford. More
Purchased a new truck. Received a good price. Paperwork all went well. Truck was ready when we went to pick it up. Gary answered any and all questions. all went well. Truck was ready when we went to pick it up. Gary answered any and all questions. More
the best dealership ive ever been to. i have never been to a nicer place the owner even came out and introduced himself and thanked me for my businesss. very impressive i will go there forever. my next veh to a nicer place the owner even came out and introduced himself and thanked me for my businesss. very impressive i will go there forever. my next vehicle might not be a ford but it will come from lamareux ford.chris gagnon More
I had done some research and visited a couple of other dealers before coming in, but still had not made up my mind and had additional questions. I found the staff knowledgable and courteous, without bein dealers before coming in, but still had not made up my mind and had additional questions. I found the staff knowledgable and courteous, without being condescending or 'in your face'. Overall a relaxing experience and a fast and fair deal. They were very accommodating and followed through with their commitments. More