
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
By far, the best new vehicle purchase anyone can have in Central Massachusetts. Always very fair, demonstrating the very best in customer satisfaction, service, and support. Great sales staff and competent Central Massachusetts. Always very fair, demonstrating the very best in customer satisfaction, service, and support. Great sales staff and competent experienced service technicians. I have dealt with this dealership for over 15 years and have NEVER had an experience with the sales and service staff that was anything less than exceptional. Lamoureux Ford goes above and beyond to ensure that everyone receives the very best vehicle purchase, followed up by exceptional service and support after the sale. More
From initial order of our new Mustang until final delivery, John was completely thorough and on top of the whole process.We are so glad that we ordered the Mustang Club of America Edition-it is such delivery, John was completely thorough and on top of the whole process.We are so glad that we ordered the Mustang Club of America Edition-it is such special upgrade-and thank John for fine tuning it. No pressure was applied at any point, and every detail was thought out right through to the delivery. John spent 4 hours going over every option on the car,explaining and displaying how to use each, and he told us he looked forward to our first service visit-their service department is also top-rated! Its no wonder Lamoureux Ford is the top rated dealer in the area, and can't imagine purchasing a new Ford vehicle anywhere else! We live on Cape Cod and could have picked anywhere in the state to purchase, but chose Lamoureux Ford-they are the best! More
Nice and quick service. Very friendly salesman with a no pressure attitude. Explained everything clearly with no beating arund the bush. Would recommend to anyone. pressure attitude. Explained everything clearly with no beating arund the bush. Would recommend to anyone. More
I love LAMOUREUX FORD! I have been purchasing my cars from John since the 1980's and I would not go anywhere else. He is a person who listens to what I need and finds what I want. Most of my purchases from John since the 1980's and I would not go anywhere else. He is a person who listens to what I need and finds what I want. Most of my purchases at Lamoureux Ford John has picked the car out for me and I have loved my new purchase. This time he OUTDID himself and I can't thank him enough for the time, care and the personalization he put into my purchase. Not only did he pick out the MOST AMAZING vehicle for me he also made sure it had every option I was always wanting and MORE.... My new car makes me so happy to drive. I have a smile on my face when I get in and I enjoy it completely! When I walked in once again ready to purchase a vehicle John spent 4 hours with me and treated me like I was the most important customer at the same time as I was having fun with a friend. We laughed and joked and the experience was OVER the TOP! John made sure everything was explained, all options and features were shown and once the decision was made to purchase he went thru the vehicle with a fine tooth comb and had everything perfect for my pickup! KUDOS to Lamoureux Ford and thank you so much to John this is what makes car buying a pleasant experience and keeps ME COMING BACK!! A Lifetime Lamoureux Ford Buyer! Holly J. Robinson More
Bob Parker treated us awesome. He was friendly and understood our needs and wants. My wife and I were introduced to other members of the staff and they took the time to simply have a friendly chat. In understood our needs and wants. My wife and I were introduced to other members of the staff and they took the time to simply have a friendly chat. In addition the whole process was very simple and fast. I will always buy our vehicles from Lamoureux Ford. More
We would give more stars if we could! We purchased a 2012 F250 diesel. Visited all of the big dealers that boast huge inventories, got to dine in cafes and hang around fancy guest lounges and suffered 2012 F250 diesel. Visited all of the big dealers that boast huge inventories, got to dine in cafes and hang around fancy guest lounges and suffered through every lame sales technique. They all tried to push us into vehicles they had on the lot that were not quite what we were looking for. A friend told us to see John Boxshus at Lamoureux Ford. We were certain we would never find what we were looking for in East Brookfield, and we were right. Until John sat down with us and asked what exactly WE were looking for (not what somebody wanted to sell us). John assured us that if it is out there, he would do his best to find it. He did just that. He searched the Ford New England area inventory and found our perfect truck in Maine. He made arrangements to get the vehicle to East Brookfield for us without asking for any deposit up front. We had one dealer ask for a nonrefundable $500 deposit simply to bring a truck from Braintree to Westboro, because they really needed to know we were serious buyers before they went through all that work! We have our truck, couldn't be happier, and cannot say enough about John and the folks at Lamoureux. We wasted too many beautiful Saturdays in September going from dealer to dealer. Don't waste your precious Saturdays, just visit Lamoureux first. More
Lamoureux Ford gets it! The salesman I dealt with, Derek Bachand, was excellent. I have walked away from dealerships in the past based on the salesman’s “hard sell”. Not once did he ask “So whats it gonna Bachand, was excellent. I have walked away from dealerships in the past based on the salesman’s “hard sell”. Not once did he ask “So whats it gonna take for me to get you into this car today?” which is one of the reasons I did not by a comparable Chevy vehicle. I was given time to think, test drive, and comeback with more questions over a month long period with no pressure. When I decided to purchase the car everyone there was very helpful. I certainly realize that this is a business and they are there to make money, but I was able to get a fair deal on the car I wanted and on my trade in without it being a hassle or a protracted haggling fight. Like any customer relationship, time will tell, but I would definitely recommend Lamoureux to family and friends. More
This was a great experience overall. This being my first big truck purchase I went in with no previous history. From the start they helped me find exactly what I was looking for and each person I dealt with big truck purchase I went in with no previous history. From the start they helped me find exactly what I was looking for and each person I dealt with was awesome. They have always been great to my family and this is why I chose them. I will certainly be back when the time comes to purchase a new vehicle. More
This was our first visit to Lamoureux and we will be back! I wanted to test drive a few models, one being the new 2013 Ford Escape. Marc was extremely helpful during my visit. He answered all my quest back! I wanted to test drive a few models, one being the new 2013 Ford Escape. Marc was extremely helpful during my visit. He answered all my questions without making me feel pressured. We had just started looking at vehicles and he knew that we had other dealerships to visit. I was pleasantly surprised that Marc did not "hound" me like the salesmen at other dealerships. The very next week my husband went to Lamoureux to purchase the Escape. After comparing prices and brands we were pleased with everthing Lamoureux had to offer. They were friendly and their price couldn't be beat!! I don't know why but I always thought of Lamoureux as being "too far away", but really they are not. I would highly recommend this dealership as well as Marc. More
Just the best place to buy a vehicle, PERIOD!!! I have visited several Ford dealerships throughout the area, and all played the games that I am unwilling to play!! Everything was upfront and, are you read visited several Ford dealerships throughout the area, and all played the games that I am unwilling to play!! Everything was upfront and, are you ready for it, honest!! My wife and I both drive Fords and will continue to. We just needed to find a dealership that was a no gimmick place with good honest people. Well, we found it. Thank you everyone!! More