Back

Lancaster Hyundai - Service Center

East Petersburg, PA

4.7
259 Reviews

259 Reviews of Lancaster Hyundai - Service Center

Sort by
May 14, 2024

Got work done and paying for half the air conditioning work when parts come in More

by tartnwickersham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John head of sales
May 15, 2024 -

Lancaster Hyundai responded

We really appreciate you taking the time to leave Lancaster Hyundai this awesome review, thank you!

May 11, 2024

I took my KONA in for service for the very first time and my service advisor, Michael was very helpful. He was precise in explaining to me what would be checked, etc. and then when the car service was comple More

by orangemew666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harnish
May 13, 2024 -

Lancaster Hyundai responded

We're glad to know that your first service visit with us at Lancaster Hyundai was a positive one! It's great to see that Michael provided detailed explanations and made the process smooth for you. Enjoy the clean KONA, and we'll be here if you need anything else in future!

May 10, 2024

The dealership the service dept is amazing and take good care of you when you go in. They get your car done right and fast More

by gregoryseibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bragg
May 13, 2024 -

Lancaster Hyundai responded

Gregory, we're delighted to know you had a great experience with our service department at Lancaster Hyundai. We always aim for efficiency and quality in all that we do!

May 07, 2024

Service Representative very knowledgeable, prepared for our appointment, very attentive to our concerns, and communicated information in a timely and professional manner. She is an asset to your Service D More

by ebljr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista, Service Department
May 08, 2024 -

Lancaster Hyundai responded

Hi! We're delighted to know that our service representative was able to provide you with the excellent experience we strive for at Lancaster Hyundai. Your kind words about her professionalism and attentiveness are much appreciated!

April 30, 2024

Excellent! Mike has been helping me with two vehicles for several years now. He does a great job. Thanks Mike. More

by Arleeking21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/Mike
May 01, 2024 -

Lancaster Hyundai responded

We're so glad to know that Mike has been able to assist you with your vehicles over the years! Thanks for sharing this positive feedback and we'll see you next time here at Lancaster Hyundai!

April 20, 2024

I always have a great service experience with the service team at Lancaster County Motors Hyundai. More

by drarters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista, Scott
Apr 22, 2024 -

Lancaster Hyundai responded

Thank you for your confidence in Lancaster Hyundai, and for your business. We are grateful to have you as a customer!

March 27, 2024

David explained what was going to be done and later spoke with. Me and quoted the price. Excellant communication. More

by gerrystanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t speak with management or sales
Mar 27, 2024 -

Lancaster Hyundai responded

Gerry, we're glad to know that David provided excellent communication during your visit at Lancaster Hyundai. Thanks for the positive feedback!

March 22, 2024

Very nice people. Great place to buy a vehicle. Great service. Very professional and informative. More

by weiblepenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lancaster Hyundai responded

Thank you for your support of our Lancaster Hyundai team! We appreciate your kind review and look forward to seeing you again next time!

March 14, 2024

I went and took my car to Hyundai for oil change alignment and tire rotation they were fast and vet caring love Hyundai of Lancaster More

by ryandevan491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Mar 14, 2024 -

Lancaster Hyundai responded

Ryan, we're glad to know you had a positive experience at Lancaster Hyundai! Our team always aims for efficient and caring service. Thanks for choosing us for your car maintenance needs!

March 12, 2024

Regular maintenance check was done reasonable time, Dealer alerted me that my inspection was due April and asked if I would like complete. That was very much appreciated. More

by Tjdarling99
Recommend Dealer
Yes
Employees Worked With
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jo
Mar 12, 2024 -

Lancaster Hyundai responded

Hi T J Darling! We're glad to know that our team at Lancaster Hyundai was able to provide you with a timely and efficient service. We appreciate your feedback!

1
...